Yvonne Bong Qiu Yi
Singapore
Summary
In 6IXTY 8IGHT Pte Ltd, my experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Provides leadership and vision, driving teams to meet goals. I successful at motivating and building positive team dynamics to accomplish aggressive goals. Experienced visual merchandising specialist with proven track record in creating impactful in-store displays and optimizing product presentations.
In ST Divers Technics Pte Ltd, Experienced project adminstrator proficient in managing diving operations with exceptional team supervision and project coordination.
Overview
10
10
years of professional experience
Work History
Project Administrator
ST Divers Technics Pte Ltd
05.2024 - Current
- Assisted in the preparation of final project reports before project engineer submit to our clients.
- Assisted in security clearance before they enter the site & base.
- Manage diving PPE for divers and workers, ensure the PPE no damaged when they using.
- Arrange low tide schedule for project engineer every month.
- Follow-up lifting gear inspection regularly, ensure certificates is up to date.
Supervisor - Store In Charge
6IXTY 8IGHT
09.2019 - 04.2024
- Greeted customers and provided product advice to increase sales
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques
- Handled cash register operations and customer transactions to process payments
- Trained, coached, and mentored new sales associates for maximum performance
- Monitored sales team performance and provided constructive feedback
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
Senior Sales Associate
JD SPORT
08.2018 - 09.2019
- Resolved escalated customer disputes with special actions such as discounts
- Received and processed customer payments
- Led cashiers and associates in providing thoughtful customer service
- Processed both cash and card purchases and returns
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs
Shipping Administrator
ALPS LOGISTIC (S) PTE LTD
07.2017 - 06.2018
- Worked with vendors to schedule daily pickups and weekly deliveries
- Developed useful shipping systems to establish cost-effective delivery of products
- Negotiated shipping contracts and rates to establish budget friendly agreements
- Monitored progress of tasks to provide feedback for improvement
- Orchestrated routing by producing accurate shipping documentation and package labels
- Scheduled shifts and shift changes to accommodate workload and customer needs
- Handled day-to-day shipping and receiving overseeing more than hundred packages per day
- Oversaw warehouse crew stocking inventory and preparing loads
- Directly responsible for shipping processing using ATSG system
- Co-ordinating packing arrangements with order executive team and operation team
- Ensure all shipments are timely and delivery schedule is met by working closely with internal and external teams, such as forwarders
- Submitting monthly billing
Shop Assistant
Good Price Center
05.2015 - 06.2016
- Recommended complementary purchases to customers, increasing revenue
- Created inviting environment for customers by maintaining store organization and cleanliness
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Reviewed prices and performed audits to detect and correct price discrepancies
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction
- Managed efficient cash register operations
- Monitored shop security to identify and report shoplifting activities and increase security measures
Shipping Administrator
Mao Hock Pte Ltd
01.2015 - 04.2015
- Worked with vendors to schedule daily pickups and weekly deliveries
- Developed useful shipping systems to establish cost-effective delivery of products
Education
High School Diploma -
Windsor Management College
11.2022
Skills
- Time Management
- Product Promotion
- Shipping and Receiving
- Sales Transaction Processing
- POS System Expertise
- Issuing Receipts
- Item Scanning
- Pricing and Labeling
- Schedule Preparation
- Visual Displays and Presentations
- Scheduling and Planning
- Documentation Management
- Project Reporting
- Attention to Detail
- Employee Training
Languages
English
Upper intermediate (B2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Elementary (A2)
Timeline
Project Administrator
ST Divers Technics Pte Ltd
05.2024 - Current
Supervisor - Store In Charge
6IXTY 8IGHT
09.2019 - 04.2024
Senior Sales Associate
JD SPORT
08.2018 - 09.2019
Shipping Administrator
ALPS LOGISTIC (S) PTE LTD
07.2017 - 06.2018
Shop Assistant
Good Price Center
05.2015 - 06.2016
Shipping Administrator
Mao Hock Pte Ltd
01.2015 - 04.2015
High School Diploma -
Windsor Management College
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