Yvonne Lim

• Lead a team of two in managing the end-to-end hiring lifecycle for rank-and-file to executive-level positions across five business units, handling an annual recruitment volume of 400+ hires.
• Oversee branding, selection and sourcing strategies to promote NTUC Health as an employer of choice, and be responsible to maintain a constant pipeline of locals
• Work closely with stakeholders by providing strategic HR advice, recommend solutions and provide action plans on Talent Attraction needs
• Deepen engagement with Institute of Higher Learnings (IHLs) to look at manpower, internship needs and work study programmes
• Identify trends, and competitor practices and analyse data to drive and influence the business unit with innovative talent attraction strategies

Key Achievements

• Led the development and storyboard creation for a job description (JD) video showcasing the Community Care Associate role.
• Reduced unfilled vacancies from 16% to 4% within nine 9 months
• Process Improvement: Streamlined the recruitment process, reducing the average recruitment timeline from one month to two weeks.
• Implemented new recruitment strategies such as new partnerships with various government agencies like Yellow Ribbon, e2i, WSG link-ups with IHLs eg Tsao Foundation for career talks and fairs

• Oversee and execute end-to-end recruitment, including manpower planning, job description development, and sourcing strategy identification.
• Serve as an HR advisor to the founder, co-founder, and management team, aligning HR strategies with the organization’s overall business goals.
• Design and implement the company’s first onboarding program to enhance the new hire experience.
• Develop and administer competitive compensation and benefits packages, including salary benchmarking and salary structures
• Create, update, and ensure compliance of HR policies and procedures with labor laws and regulations.
• Anticipate and address future workforce needs through strategic workforce planning.

Key Achievements

• Led the design and implementation of a Management Associate Program.
• Successfully met the KPI by hiring 10 Management Associates within two months, targeting candidates with specialized skill sets in a niche industry.

Reason for leaving: The role was made redundant due to the centralization of HR functions at the Shanghai headquarters.

• Embrace Agile HR practices within a SCRUM-driven software development environment at Titansoft.
• Manage the complete tech hiring lifecycle while actively enhancing employee experience, ensuring a positive onboarding process.
• Conduct interview training sessions for hiring managers
• Redefine Titansoft’s Employer Value Proposition and elevate the company’s employer branding through strategic social media engagement.
• Revamped marketing collateral—including backdrop banners, pull-up banners, and brochures
• Led the planning and execution of career fairs, career talks, and internship partnerships.
• Initiate and lead the team’s participation in HR awards (e.g., HR Excellence & HR Asia), achieving nominations in three categories and winning two.
• Support employee engagement initiatives and conduct a successful review of benefits for 2023.

Key Achievements

• Team was awarded "Best Company to work for in Asia (Singapore)" in 2022
• Team was awarded "Excellence in COVID-19 Response – Silver Winner"
• Reduced unfilled vacancies from 15% to 5% within three months.

Reason for leaving: Seeking exposure in other industries

• Handle recruitment of English Teachers and Chinese Teachers for 2 entities with volume of recruitment about 300+ headcount per year
• Review new platforms for recruitment regularly eg campus recruitment and careers talks and social media platforms etc
• Maintain strong partnership with institutes and explore new partnership opportunities to reach out to more job-seekers which include conducting recruitment/career talks during fairs and events
• Led the Green harvesting portfolio and organised engagement sessions with interns and attachment students to build a robust talent pipeline.
• Task with staff referral portfolio which includes reviewing of the scheme, planning and executing activities, planning campaigns, regular club members events and designs of EDMs and posters etc
• Involve in projects such as launching Rewards App to increase the number of staff referrals (In charge from the start from selecting vendors to reviews after launch of the app), Applicant Tracking System (migrated to ATS to have a centralised channel to manage the pool of candidates) LEAN and Design Thinking project (streamline processes and work flows)

Key Achievements

• Team was awarded HR Excellence Awards 2019 – Excellence in recruitment
• Launched a Rewards App that achieved high adoption rates and significantly increased referrals. This sourcing channel remains our most effective.

Reason for leaving: Seeking exposure in other industries

• Handle recruitment of Beauty Advisors, Centre supervisors and Centre managers with volume of recruitment about 400+ headcount per year
  staffing to targeted search for critical roles.
• Work closely with stakeholders to meet talent needs, foster strong connections, establish HR as a trusted partner in supporting recruitment and streamlining recruitment processes.
• Develop job descriptions for various new positions
• Develop and conduct HR policy briefings and facilitate onboarding for new employees
• Process work pass applications for foreign employees
• Prepare monthly staff movement and headcount reports and provide analysis for the management team

Achievements

• Spearhead high-volume recruitment, including hiring over 300 employees within 6 months
• Lead overseas recruitment efforts in China and Taiwan.
• Initiated and organised 4 career fairs within a year, achieving strong attendance and excellent conversion rates.

Reason for Leaving: Seeking opportunities in a more stable industry.

• Work closely with various store managers to assist in all HR matters such as recruitment, resignation, confirmation and staff issues
• Prepare various statistics reports such as weekly staff movement reports, productivity reports, monthly manpower reports and provide analysis for submission to the management
• Responsible for the house-keeping of HR Generic Email Account and attending to all the email queries received through this account
• Handle staff administration matters like confirmation, resignation, retirement, employee referral and transfer cases
• Involve in annual exercises such as annual performance appraisals, employee engagement surveys and actions plans etc

Achievements

• Involved in the migration of HRIS system to SAP system and was involved in the planning, user testing and implementation process
• Achieved my recruitment targets set by my manager and lead the mass recruitment of temporary staff for events such as atrium events, mid season sales events and Christmas events (around 100 temps)

Reason for Leaving: Headhunted to Shilla Duty Free to join as a pioneer member

• Update DBS staff training records in LMS
• Schedule and ensure new hires complete mandatory training
• Prepare and administer product knowledge tests for new hires
• Coordinate with L&D to plan training schedules