Yuzhu Yao
Singapore
Summary
I have experience in frontend development with a solid foundation in HTML, CSS, and JavaScript, along with hands-on expertise in creating responsive websites. Additionally, I bring strong mathematical and analytical skills, and foundational knowledge in business and finance. As a collaborative team player, I am passionate about delivering innovative and impactful solutions.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
AGENT IN CALL CENTRE (IRAS)
Inland Revenue Authority of Singapore
04.2022 - 07.2023
- Attended intensive rotational program with over 20 batchmates, developing skills on financial areas of tax, assurance and consulting
- Rendered tax assistance to over 30 taxpayers a day
- Worked with tax agents from various tax companies
- Liaised with suitable departments to ensure clients receive the most appropriate advice
- Proved ability to learn tax-related concepts quickly by self learning official websites to ensure clients get optimal and accurate suggestion
- Improved communication skills through explaining and demonstrating concepts
AGENT IN CALL CENTRE (MOH)
Ministry of Health
02.2022 - 04.2022
- Worked under the Stay-Home-Recovery Program, providing remote assistance to over 25 Covid patients daily, ensuring a faster recovery and preventing it from spreading
- Liaised between several departments and colleagues for urgent matters (request a placement for evicted tenants)
Education
Bachelor of Engineering - Computer Engineering
NANYANG TECHNOLOGICAL UNIVERSITY
08.2022 - Current
Junior College - undefined
TAMPINES MERIDIAN JUNIOR COLLEGE
01.2020 - 12 2021
Secondary School -
CLEMENTI TOWN SECONDARY SCHOOL
01.2018 - 12 2019
Skills
- C
- Python
- Java
- HTML
- JavaScript
- CSS
Co-curricular Activities
NTU AIKIDO, Treasurer, 08/2022- 08/2023
- Maintained accurate financial records, recorded CCA's incoming and outgoing finances
- Drafted annual budget proposal, liaised with school regarding funding
- Assessed execution plans and gave budget estimations
NTU AIKIDO, Welfare in charge, 08/2021-08/2022
- Arranged quarterly bonding activities for over 50 people to foster a positive experience within the club
Singapore Association for Deaf, Collaborated with Singapore Association for Deaf, 05/20-08/20
- Strived to increase awareness and acknowledgment of the deaf community through social media posts.
- Designed innovative posters to enhance public awareness of sign languages, aim to foster a more inclusive society for the deaf community,
- Aided in the creation of video contents
Timeline
Bachelor of Engineering - Computer Engineering
NANYANG TECHNOLOGICAL UNIVERSITY
08.2022 - Current
AGENT IN CALL CENTRE (IRAS)
Inland Revenue Authority of Singapore
04.2022 - 07.2023
AGENT IN CALL CENTRE (MOH)
Ministry of Health
02.2022 - 04.2022
Junior College - undefined
TAMPINES MERIDIAN JUNIOR COLLEGE
01.2020 - 12 2021
Secondary School -
CLEMENTI TOWN SECONDARY SCHOOL
01.2018 - 12 2019
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