Yu Ying Tang
Overview
2
2
years of professional experience
Work History
Nail Technician
Edensatelier.com
Singapore, Singapore
10.2023 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Offered advice and recommended products to improve and maintain nails.
- Communicated effectively with management concerning important customer issues.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Promoted a relaxing atmosphere within the salon by consistently maintaining a calm demeanor even under pressure.
- Assisted lead nail technicians with preparation of tools and supplies, ensuring smooth operations and time efficiency.
- Displayed exceptional time management skills by consistently completing tasks in a timely manner while providing high-quality results.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
F&B Server
Udders
Singapore, Singapore
09.2022 - 08.2023
- Maximized table turnover rate through prompt and courteous service, accommodating more patrons per shift.
- Exceeded monthly sales targets by suggesting popular menu items and promoting daily specials to guests.
- Assisted management in training new F&B Servers, sharing best practices and improving team performance.
- Streamlined food delivery process, ensuring timely and accurate order completion for guests.
- Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.
Timeline
Nail Technician
Edensatelier.com
10.2023 - Current
F&B Server
Udders
09.2022 - 08.2023