YU XUAN DORIS CHAN

• Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
• Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
• Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
• Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
• Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
• Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
• Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.

- Mainly in charge of cashier work at the counter

- Introduce items or products to customers

- Assist in managing the operation of the counter