Yu Xuan Gan
Overview
8
8
years of professional experience
Work History
Senior Retail Consultant
Aesop Singapore
11.2017 - Current
- Provide excellent customer experience and achieve monthly sales target via hosting and recommending appropriate products
- Assist store manager with store ops and executing strategies to grow business and achieve store target
- Collaborate with office-based employees to participate in marketing events as an Aesop spokesperson
- Strengthen product knowledge of team members to optimise consultation effectiveness
- Assist store manager with onboarding of new staff
- Co-hosted in-store skincare workshop which resulted in a $8000 sales by end of day
Pharmacy Intern
Guardian Health & Beauty
06.2015 - 07.2015
- Provided patient counseling at dispensing counters to recommend most appropriate medication
- Conducted simple health check-ups, e.g. blood pressure and blood glucose tests
Education
Bachelor of Science - Pharmacy
National University of Singapore
Singapore07.2017
Skills
- Exceeding customer expectations
- Excellent written and verbal communication
- Mentoring new hires
- Deep product and brand knowledge
- Good awareness of beauty industry
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Senior Retail Consultant
Aesop Singapore
11.2017 - Current
Pharmacy Intern
Guardian Health & Beauty
06.2015 - 07.2015
Bachelor of Science - Pharmacy
National University of Singapore