Yu Xian Tan

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Built strong relationships with clients to deliver emotional support and companionship.

As a member of the Medical Group, I worked in a small team of three people to undertake yearly health checks in various institutions, from kindergartens to secondary schools. I had to personally measure their height, weight, and vision before entering the data into the computer to get the students' health exam results.

• Set appointments for patients and reached out to reschedule appointments due to provider availability.
• Assisted with documenting clinic activities and updated medical records.
• Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
• Helped front desk staff register and process patients.

• Set appointments for patients and reached out to reschedule appointments due to provider availability.
• Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
• Helped front desk staff register and process patients.
• Accepted cash payments, adjusted balances and submitted records to accounting.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Collected and documented patient medical information such as blood pressure and weight.
• Liaised with patients and addressed inquiries, appointment requests and billing questions.

• Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
• Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
• Took notes strengths and weaknesses of each child in class to track progress.
• Taught daily swim instruction to students varying in ages and skill levels.
• Communicated clearly and positively with parents to ensure expectations were met and exceeded.
• Adapted teaching techniques to different learning styles.
• Developed and implemented lesson plans based on individual student needs.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Sterilized rooms and prepped equipment and instruments for procedures daily.

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.
• Greeted new customers, discussed specials, and took drink orders.

• Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
• Conducted consumer surveys and analyzed purchasing trends.
• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Showed understanding of customer's personal style and preferences when offering product advice.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.