Passionate, responsible, self-motivated, results-driven professional and team player looking to be part of a high performance team with emphasis on personal and team learning and development.
Overview
17
17
years of professional experience
Work History
Platform Financial Analyst
DBS Bank Ltd
01.2021 - Current
Managed project financials for over $28 million program both Opex and Capex for Customer Management and Analytics Platform
Worked with Technical teams to save $1 million on Software, Infrastructure cost by implementing cost-saving initiatives
Provided project management leadership and guidance
Adhered to budget requirements with excellent planning and consistent expense monitoring
Liaised with finance department to collaboratively design budgets incorporating operational needs and monetary goals
Exceeded goals through effective task prioritization and great work ethic
Demonstrated respect, friendliness and willingness to help wherever needed
Improved operations through consistent hard work and dedication
Identified issues, analyzed information and provided solutions to problems
Platform Business Manager
DBS Bank Ltd
04.2017 - 12.2020
Tracked and managed resource/software/license contract renewals and invoice payments
Managed to close over SGD10m SAS and Adobe contract renewals which involved funding from multiple business users across different countries
Handled monthly project book close managing accruals, recharges, and resource timesheet
Analyzed BAU and Project actual spend against forecast and budget
Performed reversals for wrong booking, re-forecast to incorporate latest changes and proposed effective action items to management
Managed annual BAU and Initiative budget exercise using both bottom-up and top-down approach
Managed overall platform headcount and provided monthly forecast for management
Managed project completion and handover to BAU
PMO Lead
DBS Bank Ltd
06.2016 - 03.2017
Managed over 100 contract staffs' payroll starting from getting funding from previous Project Managers (PM), planning for charge out and submitting it to Finance Operations for processing
Contract Management – liaised with vendors for resource recruitment, obtained Head Count approvals, and ensured timely contract lodgement
Managed up-to-date resource list based on staff onboarding, offboarding and transfer
Ensure correctness of BAU spending; submitted reversals for any wrong booking; managed accruals
PMO and Data Analyst Lead
DBS Bank Ltd
07.2012 - 05.2016
Led 2 (two) Data Analysts to deliver user requests (URs) and enhancements from Consumer Banking Group (CBG) – Card & Unsecured Loans
Managed 3 (three) PMO members to keep track of URs, enhancements and projects from various departments
Gathered business requirements and translated them to technical requirements aligned to architectural directions and standards
Negotiated, planned and tracked effort and cost to ensure efficiency across similar requests and enhancements
Reviewed Functional Specifications and data mappings provided by team members to conform to FSLDM standards and provided sign-off
Established and socialized process controls with external teams to ensure smooth user request (UR) lodgment, sign-offs and status update
Change Management, Release Management Lead
DBS Bank Ltd
04.2009 - 06.2012
Led a team of 3 members to coordinate department’s Change and Release Management
Gathered user requirements, provided consultation and advices to users on preliminary solutions
Tracked all URs and enhancements and conducted weekly forum with various key leads from Architecture and Solution team, Business Analyst team, and Development team to synergize URs to achieve effort and cost saving
Consolidated all Change Requests (CRs) and presented them in the weekly Change Management meeting
Reporting Lead
DBS Bank Ltd
01.2007 - 03.2009
Engaged stakeholders for requirement studies on DBS Hong Kong Core Banking Project by conducting workshops and translated them to technical design as well as to ensure correctness and completeness of information required
Led a team of analysts and developers to design and build Regulatory and MIS reports using Business Objects (BO) XI Release 2 which extracted data from Teradata data warehouse (FSLDM)
In charge of pre-map and data requirements for Liquidity Management and Enterprise Banking subject areas
Managed schedule and responsibilities of each team member to ensure timely project delivery and meeting project quality
Worked with various project teams including data architect, data modeler and ETL teams to ensure end-to-end delivery quality
Systems Analyst
CrimsonLogic Pte Ltd
01.2005 - 12.2006
Responsible in whole Software Development Life Cycle (SDLC) from user requirement, design, development, testing and deployment for enhancements of Electronic Filing System (EFS), e-Judiciary system developed for Singapore Subordinate Courts and Supreme Court, using Visual Basic, Oracle PL/SQL, Business Objects 6.5 and Oracle database
In charge of assessing cost and feasibility of change requests requested by customers
Second level support lead, to supervise onsite support staffs to investigate and resolve production issues reported by users effectively
Conducted user training to train business users on enhancements and business workflow of EFS application
Internship Student
Omron Electronics Pte Ltd
07.2004 - 12.2004
Developed applications to demonstrate communication between RFID readers and PC, and between RFID readers and PDA using VB, embedded VB, and embedded VC which were widely used across Asia Pacific region
Demonstrated applications to potential customers during exhibition
Education
Bachelor of Computer Engineering (Hons) - Computer Engineering
Nanyang Technological University (NTU)
Singapore
12.2004
Skills
Financial reporting and analysis
Platform Business Management
Project Management Office
Business Analysis
Industrial Awards
Best Working Mum 2013 (by NTUC)
Exemplary Employee 2014 (by SG Enable)
Featured on Humans of DBS (Title: Overcoming adversity with grace), DBS Facebook, DBS LinkedIn
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)
Indonesian
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Hobbies
Travelling with family members to see the world
Eating Japanese, Korean, Indonesian food
Listening to religious songs
Timeline
Platform Financial Analyst
DBS Bank Ltd
01.2021 - Current
Platform Business Manager
DBS Bank Ltd
04.2017 - 12.2020
PMO Lead
DBS Bank Ltd
06.2016 - 03.2017
PMO and Data Analyst Lead
DBS Bank Ltd
07.2012 - 05.2016
Change Management, Release Management Lead
DBS Bank Ltd
04.2009 - 06.2012
Reporting Lead
DBS Bank Ltd
01.2007 - 03.2009
Systems Analyst
CrimsonLogic Pte Ltd
01.2005 - 12.2006
Internship Student
Omron Electronics Pte Ltd
07.2004 - 12.2004
Bachelor of Computer Engineering (Hons) - Computer Engineering
Deputy CFO - Financial Reporting Manager at Afaq Real Estate Investment and Development Ltd.Deputy CFO - Financial Reporting Manager at Afaq Real Estate Investment and Development Ltd.