Yun Somi
Looking For My Next Role
Palm Isles
Summary
After fulfilling my childhood dream as a air stewardess, I am looking to transit into Singapore’s corporate sales scene. My previous experience before flying showed me that I have a strong passion to executing sales. It brings me fulfillment when I can close deals and extend partnerships. I strongly motivated, highly adaptable, and ready to channel my energy to the next phase of my life.
Overview
2
2
Languages
3
3
Certifications
7
7
years of professional experience
Work History
Cabin Crew (FSS)
Singapore Airlines
12.2023 - Current
- Flew over 162 international flights and counting spanning across the Asia Pacific, Australiana, North America, and Europe.
- Recognized for excellence in customer service, receiving multiple commendations for outstanding performance.
- Efficiently prepared and served in-flight meals for an average of over 150 passengers per flight.
- Delivered emergency and safety announcements for travelers in fluent Korean.
Sales Manager
Etreausommet
08.2022 - 12.2022
- Grew the social media following to 4,000, a 33% increase, through strategic influencer marketing and targeted campaigns.
- Boosted sales by 20% through the execution of new visual merchandising strategies.
- Managed the inventory management system and prepared monthly reports for senior leadership to inform purchasing decisions.
Receptionist Manager (Busan)
Kensington Hotel
07.2019 - 08.2022
- Managed high-volume hotel operations, successfully completing over 30 check-ins daily while ensuring a seamless guest experience.
- Elevated guest relations by managing VIP client accounts in Seoul, a role awarded due to exceptional performance.
- Spearheaded social media marketing efforts, executing campaigns that enhanced brand visibility and engagement.
- Trained and mentored new team members, developing a strong commitment to the company's service standards and ensuring consistent quality.
- Enhanced brand reputation and customer satisfaction by expertly managing the OTA feedback department and generating over 200 positive reviews, while also executing successful social media campaigns.
- Received the 'Best Employee' award twice, earning over 200 positive feedbacks and compliment letters for excellent customer service.
Education
Bachelors - Hotel Management & Tourism
Daegu University
01.2019
Skills
Sales
Language Translation
Customer Service Excellence
Friendly, positive attitude
Teamwork and collaboration
Problem-solving
Certification
People & Relationship Management - Singapore Airlines - 2024
Timeline
Cabin Crew (FSS)
Singapore Airlines
12.2023 - Current
Sales Manager
Etreausommet
08.2022 - 12.2022
Receptionist Manager (Busan)
Kensington Hotel
07.2019 - 08.2022
Bachelors - Hotel Management & Tourism
Daegu University