

Professional Summary
Experienced and results-driven Manager with strong background in fast-paced F&B operations at McDonald’s. Skilled in team leadership, customer service excellence, and daily operations management. Proven ability to lead teams, meet sales targets, and ensure high standards of quality, service, and cleanliness. Seeking a management or supervisory role to contribute leadership and operational expertise.
• Managed daily restaurant operations during assigned shifts
• Led and supervised team members to ensure smooth service flow
• Ensured high standards of Quality, Service, and Cleanliness (QSC)
• Handled customer feedback and resolved complaints professionally
• Trained new crew members and supported staff development
• Monitored sales performance and helped achieve daily targets
• Managed manpower deployment and shift scheduling
• Ensured food safety and operational compliance
DHL
Production Operator
• Ensured timely processing of goods and met daily production targets
• Maintained quality checks and handled damaged items
• Worked in a high-pressure, target-driven environment
YULIZA BINTE MOSTAJAP
ID No: S8502620H
for successful attainment of the following
industry approved competencies
FSS-FRC-1004-1.1 Food Safety and Hygiene-1
at HANBAOBAO PTE. LTD.
11 Jun 2024
Cert No: 9100004359983