Yuki Tan

• In my current role, I am responsible for a variety of essential tasks that ensure smooth daily operations. A significant portion of my role involves data entry where I am responsible for inputting and maintaining accurate , customer transactions, and shipment details and invoicing.
• I am also involved in the importing and exporting of goods, overseeing the logistics of product shipments both locally and internationally. This includes ensuring compliance with shipping regulations, coordinating with suppliers, and monitoring the timely delivery of products to our customers. My role requires attention to detail and a strong understanding of logistics to prevent delays or errors in shipments.
• Customer communication is another key aspect of my job. I regularly interact with customers to address inquiries regarding product availability, order status, and any issues that may arise. I strive to provide exceptional service and ensure that customers receive prompt and helpful responses, building long-lasting relationships. Additionally, I handle after-sales service, resolving any post-purchase issues such as returns, repairs, or troubleshooting to ensure customer satisfaction.

As a Retail Assistant , I am responsible for ensuring the smooth presentation and availability of products on the store shelves. One of my primary duties involves stacking, displaying, and replenishing products to ensure that shelves are fully stocked and visually appealing for customers.

Providing excellent customer service is a key part of my role. I strive to offer prompt, helpful, and courteous service to customers at all times. Whether assisting with product inquiries, guiding customers to the right aisle, or resolving minor issues, my goal is to create a positive shopping experience that encourages customer satisfaction and repeat visits.