Yugenthiran Gopinathan
IT Consultant
Summary
Experienced and passionate Software Consultant and Tester with over five years of experience evaluating, improving and delivering high quality business systems. Dedicated team player with the ability to effectively manage and achieve project goals, leveraging complex understanding of systems engineering concepts. Proven track record of effectively researching and analyzing business processes, and procedures and designing and implementing business solutions.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Consultant
DHL IT Services
01.2023 - Current
- Analyzing business needs and requirements. Collaborate with business team to determine their specific needs, evaluate existing system and propose solutions to improve their business processes with relevant application enhancements.
- Documenting software requirements and specifications. Create detailed documentation of Software Requirements Specification (SRS), Software Design Document (SDD), user stories and User Interface design. Also ensure clarity and completeness of deliverables and facilitates future maintenance.
- Help with project planning by identifying project goals, scope, deadlines, and resources needed. Completed and delivered 8 key projects successfully up to date.
- Guide business team through software solution implementation process, ensuring effective integration, configuration, and deployment.
- Prepare deployment activity related plans and release notes. Supervise overall deployment activity while providing relevant updates to stakeholders. Successfully completed 18 Release to Production activities up to date.
- Provide training and knowledge transfer sessions to business team to use and maintain software successfully. Mentored and trained 3 junior testers and 2 junior consultants up to date.
- Provide technical support to clients, identify and troubleshoot issues and provide solutions to improve performance of software systems.
Tester
DHL IT Services
04.2019 - 12.2022
- Takes responsibility for management of all testing activities within development or integration project. Received special recognition and incentive for achieving 'zero defects' in 3 project UAT.
- Provides authoritative advice and guidance on any aspect of test planning and execution. Mentored and trained 3 junior testers up to date.
- Identifies process improvements, and contributes to corporate testing standards and definition of best practice.
- Reviews requirements and specifications, and defines test conditions
- Designs test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes
- Produces test scripts, materials and regression test packs to test new and amended software or services.
- Coordinates and manages planning of system and acceptance tests
- Experience in automation testing (AXE, Selenium)
- Good knowledge of technologies used for testing (HP performance center, Jira, Confluence)
- Experience in SQL, Jenkins, Git/GitLab, SoapUI, Selenium, AXE, Oracle, Informix, Putty, Jira
- ITSMB Level 2 certified
Graduate Trainee
DHL IT Services
05.2018 - 03.2019
- Designs test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes
- Produces test scripts, materials and regression test packs to test new and amended software or services.
Education
Bachelor of Computer Science - Software Engineering
University Malaysia Pahang
Pahang, Malaysia 09.2014 - 03.2018
Diploma of Computer Science -
University Malaysia Pahang
Pahang, Malaysia 06.2011 - 06.2014
Skills
Quality Assurance
Client Requirements Assessment
Analytical Thinking
Process Improvement
SQL
HTML and XML
Technical reporting
Test Planning
Automation testing
Agile Methodology
User Acceptance Testing
Timeline
Consultant
DHL IT Services
01.2023 - Current
Tester
DHL IT Services
04.2019 - 12.2022
Graduate Trainee
DHL IT Services
05.2018 - 03.2019
Bachelor of Computer Science - Software Engineering
University Malaysia Pahang
09.2014 - 03.2018
Diploma of Computer Science -
University Malaysia Pahang
06.2011 - 06.2014
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