Yuen Yuen Cheng
Fuji Xerox Co.Pte Ltd
4
years of professional experience
Dynamic Customer Representative Officer at Fuji Xerox Co. Pte Ltd, skilled in delivering exceptional customer service and quality assurance. Expert in CRM and problem-solving, I successfully enhanced customer satisfaction through effective training and support, ensuring seamless operations and fostering strong client relationships. Proficient in administrative tasks and data entry, I drive results in fast-paced environments.
Work History
Customer Representative Officer
4 Years 2 MonthsProvide onsite training to customers on how to use fuji Xerox photocopy machines.
Provide aftersales services to customers on phones and emails.
Administrative work
Education
O Levels
Skills
Quality assurance
Product or service support
Payment processing
Customer service excellence
Typing speed
Call handling
Active listening
Customer service
Customer relations
Customer relationship management (CRM)
POS systems expert
Problem-solving
Money handling
Data entry
Administrative support
Microsoft PowerPoint
Timeline
Customer Representative Officer
Fuji Xerox Co.Pte Ltd
08.1997 - 10.2001Read More
Boon Lay Sec School
O Levels
Read More