Ysabel Anne Aluquin
Singapore
Summary
Focused Digital Media Producer with more than three years generating compelling concepts to reach key audiences. Talented at managing tight deadlines and coordinating with teammates and freelancers to capture, edit and produce work. Seasoned expert at managing multiple marketing communication channels and maintaining updated knowledge of digital media trends to craft targeted content for maximum effect.
Overview
5
5
years of professional experience
Work History
Digital Content Producer
Viddsee
09.2021 - 07.2024
- Launched the Nuggets by Viddsee brand and channel on platforms such as YouTube, TikTok, Instagram, and Viddsee, expanding the brand's reach and engagement.
- Produced and created compelling content for Nuggets by Viddsee, including successful shows such as To My Younger Self, Chatterbox, Pro-logue S1, A Love Letter To, Kids Know Best, How I Know, Haunting History, One Last Call, Can We Agree S2, Blind Dates, and Generation Survival.
- Led the entire content production process, from pre-production to post-production, including creating pitch decks, casting, managing schedules and talents on set, and editing, ensuring the timely delivery of high-quality content.
- Effectively managed timelines and budgets for content creation, optimizing resources and ensuring efficient production workflows.
- Created engaging content for social media platforms (Facebook, Instagram, and TikTok), utilizing video editing and graphic design skills to produce trailers and other promotional materials that showcased the films and series available on Viddsee.
- Produced visually appealing and impactful eDMs for email marketing campaigns, including the Weekly eDM, Series eDMs, and more, effectively driving audience engagement and retention.
- Maintained consistency in style and tone across all content, ensuring a cohesive and professional brand image.
- Diligently proofread all content and materials, ensuring accuracy, clarity, and error-free presentation.
Freelance Post-Production Coordinator
Chimney Vigor Group
03.2021 - 08.2021
- Collaborated with Creative and Project Management teams to resolve client issues, negotiate expedited timelines, and provide effective solutions, ensuring client satisfaction and successful project completion.
- Demonstrated a strong working knowledge of post-production and production processes, effectively coordinating and managing projects from start to finish.
- Evaluated the quality of incoming assets and performed final quality control checks on all completed promotional content, ensuring accuracy and adherence to broadcast standards.
- Partnered with management to identify and implement process improvements, resulting in increased efficiency and streamlined workflows.
- Maintained clear and concise communication with stakeholders, providing regular updates on project status and addressing any concerns or issues promptly.
- Consistently met project deadlines and delivered high-quality work, exceeding client expectations.
- Demonstrated attention to detail and meticulousness in final delivery, ensuring error-free and professional presentation of completed content.
- Proactively sought opportunities for professional growth and development, staying updated on industry trends and advancements in post-production techniques.
Customer Success Manager
Reebelo
09.2020 - 02.2021
- Implemented and optimised customer communication processes, including the creation of macros and chat shortcuts, resulting in improved efficiency and enhanced customer satisfaction.
- Provided support, supervision, and motivation to first-level customer service team members, ensuring high-quality service delivery and customer retention.
- Streamlined after-sales and customer service processes, minimising response times and resolving customer issues promptly.
- Played a key role in supporting the expansion of Reebelo to other countries in APAC and new verticals such as renting of devices, contributing to business growth and market diversification.
- Proofread all customer communications and documentation, ensuring accuracy, professionalism, and error-free presentation.
- Consistently achieved objectives and milestones, contributing to the overall success of the customer success team and the organization.
Account Executive
Anthology Pte Ltd
11.2019 - 08.2020
- Played a key role in the development, execution, and delivery of events, ensuring seamless coordination and successful outcomes from proposal to execution.
- Cultivated and maintained strong client relationships, resulting in repeat business and increased customer satisfaction.
- Managed multiple projects simultaneously, ranging from entry-level to large-scale events, demonstrating exceptional organisational and multitasking abilities.
- Conducted thorough logistical and technical checks throughout the production and execution stages, ensuring high-quality and error-free event experiences.
- Ensured consistency and professionalism in all social media communications, using clear and concise language.
- Maintained accurate documentation and records, facilitating efficient project management and seamless knowledge transfer.
- Diligently proofread all materials and communications, ensuring accuracy, clarity, and professionalism.
Education
Bachelor of Media - Screen & Sound Production
University of New South Wales
Sydney, Australia09.2019
Skills
- Adobe Creative Suite
- Content Production
- Digital Marketing
- Email campaigns
- Social Media Management
- Video Editing
- Script Writing
- Creative Direction
- Influencer Collaboration
- Content scheduling
Languages
English
Bilingual or Proficient (C2)
Tagalog
Bilingual or Proficient (C2)
Timeline
Digital Content Producer
Viddsee
09.2021 - 07.2024
Freelance Post-Production Coordinator
Chimney Vigor Group
03.2021 - 08.2021
Customer Success Manager
Reebelo
09.2020 - 02.2021
Account Executive
Anthology Pte Ltd
11.2019 - 08.2020
Bachelor of Media - Screen & Sound Production
University of New South Wales
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