Yoshini Krishnan
Summary
Willing to learn, unlearn and relearn whatever knowledge and experience given, Able to work independently with minimum supervision, Able to communicate with any level of personal, willing to grow together with the organization. Willing to work in work in a fairly organized environment, where performance and hard work is valued and appreciated by my superior. I am a very ambitious person, yet realistic, about my chances of completing a task with success. I always concentrate on the quality of work done and emphasize on teamwork. I always look for challenges and it motivates me to strive for excellence.
Overview
7
7
years of professional experience
Work History
Housekeeping Attendant
Yatch Club
07.2023 - 10.2023
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Kept building entryway glass clean and polished for professional presentation.
- Responded to requests from patrons for linens and toiletries.
Administrator
JYC Pneumatic
01.2022 - 06.2023
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Managed company schedule to coordinate calendar and arrange travel.
Sales Assistant
Padini
04.2021 - 12.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Engaged in friendly conversation with customer to better uncover individual needs.
Restaurant Waiter
Marrybrown
05.2016 - 10.2016
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
No Degree - Secondary School
SMK Taman Jasmin 2
Malaysia03.2021
Skills
- Chemicals Handling
- Building Maintenance
- Sorting and Washing Laundry
- Guest Relations
- Storage Organization
- Customer Service-Focused
- Processing Payments
Hobbies
Tailoring
Languages
English
Elementary (A2)
Tamil
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Housekeeping Attendant
Yatch Club
07.2023 - 10.2023
Administrator
JYC Pneumatic
01.2022 - 06.2023
Sales Assistant
Padini
04.2021 - 12.2021
Restaurant Waiter
Marrybrown
05.2016 - 10.2016
No Degree - Secondary School
SMK Taman Jasmin 2
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