Yoon May Maung
Summary
A result-driven and detailed-oriented Administrative and Business Support Professional with two years of experience in data management, process optimization and office operations. Demonstrated expertise in utilizing the Microsoft Power Platform (Power BI, Power Automate, Power Apps) to streamline administrative workflows, enhance efficiency, and support data-informed decision-making. Recognized for excellent organizational, communication, and problem-solving abilities with a strong commitment to operational excellent and service quality.
Overview
3
3
years of professional experience
Work History
Service Staff
Ten Plus Restaurant
05.2025 - Current
- Delivered high-quality customer service and ensured smooth restaurant operations during peak hours.
- Assisted in daily administrative tasks such as inventory tracking, order processing, and staff coordination.
- Gained hands-on experience in teamwork, communication, and time management within a fast-paced service environment.
- Developed a strong understanding of Singapore's workplace culture and customer expectations.
Data Analyst/ Business Support Executive
Yoma Bank Head Office
01.2024 - 08.2024
- Provide comprehensive administrative and analytical support to cross-functional teams to ensure seamless business operations.
- Manage, organize and interpret operational data to produce accurate and actionable management reports.
- Design and deploy Power Apps solutions to digitalize internal requests and approval processes.
- Develop automated workflows using Power Automate to minimize manual handling and enhance productivity.
- Collaborative with department heads to define reporting requirements and deliver performance dashboards using Power BI.
Business Analyst /Administrative Coordinator
AGB Communications
10.2022 - 12.2023
- Support daily administrative operations and documentation across multiple departments.
- Transformed manual workflows into digital systems using Power Automate and Power Apps, improving transparency and turnaround time.
- Created and maintained process flow documentation and user manuals for newly digitized systems.
- Assisted management in developing and presenting analytical reports using Power BI for strategic decision-making.
- Coordinated cross-departmental communication to ensure smooth and efficient operations.
Education
Bachelor of Science - Business Information Technology
University of Information Technology (B.C.Sc)
Myanmar01-2023
Skills
- Microsoft Power Platform (Power Apps, Power Automate, Power BI)
- Microsoft Word, Excel, and SharePoint
- Power Query
- Data visualization and Reporting
- Office Administration and Coordination
- Process Improvement and Automation
- Data and Document Management
- Cross-functional Collaboration
- Communication and Stakeholder Support
- Analytical Thinking and Problem Solving
Technical Proficiencies
Core Competencies
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Beginner (A1)
Timeline
Service Staff
Ten Plus Restaurant
05.2025 - Current
Data Analyst/ Business Support Executive
Yoma Bank Head Office
01.2024 - 08.2024
Business Analyst /Administrative Coordinator
AGB Communications
10.2022 - 12.2023
Bachelor of Science - Business Information Technology
University of Information Technology (B.C.Sc)