Yong Zhi Lee
Summary
Driven by a results-focused approach, I leveraged strong customer service skills at Carousell to secure over 100+ 5-star reviews, underscoring my commitment to excellence and client satisfaction. My tenure across diverse roles, including impactful volunteer work and as an E-Commerce Account Manager, showcases my teamwork, organizational efficiency, and adeptness in web browsing and research, contributing significantly to operational success and sales growth.
Overview
4
4
years of professional experience
Work History
Volunteer
National Kidney Foundation Dialysis Centre
03.2023 - 03.2023
- Engaged with patients, providing support and understanding their experiences.
- Assisted with patient care and administrative tasks.
- Play mini games with patients with mini prizes given out.
Volunteer
NATIONAL DAY PARADE 2022
05.2022 - 08.2022
- Assisted with event setup, food distribution, and administrative support.
- Contributed to the smooth operation of event activities.
- Managing access to restricted areas by verifying and authorizing personnel entry.
E-Commerce Account Manager
Carousell
10.2020 - 10.2021
- Delivered exceptional customer service, contributing to over 100+ 5-star reviews.
- Managed online sales, marketing strategies, and inventory to drive sales growth.
- Optimized product listings and promotions to enhance visibility and attract buyers.
Distributor
Deng Feng Construction & Renovation
06.2019 - 06.2019
- Distributed promotional pamphlets and engaged with potential clients.
- Supported promotional activities and provided information about services offered.
Education
High School Diploma -
Anderson Seragoon Junior College
1033 Upper Serangoon Rd, Singapore 53476811.2021
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Strong customer service skills with effective client communication
- Skilled in web browsing and research
Timeline
Volunteer
National Kidney Foundation Dialysis Centre
03.2023 - 03.2023
Volunteer
NATIONAL DAY PARADE 2022
05.2022 - 08.2022
E-Commerce Account Manager
Carousell
10.2020 - 10.2021
Distributor
Deng Feng Construction & Renovation
06.2019 - 06.2019
High School Diploma -
Anderson Seragoon Junior College
Similar Profiles
Rockster Dengeni DengeniRockster Dengeni Dengeni
Financial Accountant(Acting Finance Manager) at Kidney and Dialysis Specialist Centre (pty)LtdFinancial Accountant(Acting Finance Manager) at Kidney and Dialysis Specialist Centre (pty)Ltd
Nirandjena Mohana SNirandjena Mohana S
Enrolled Nurse at Asia Kidney Dialysis CentreEnrolled Nurse at Asia Kidney Dialysis Centre
Ryan YongRyan Yong
Volunteer at National Kidney FoundationVolunteer at National Kidney Foundation