Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yong Zhen Khor

Summary

  • Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Wait Staff Member

Boon Lee Eating House
07.2024 - Current
  • Provided exceptional customer service, enhancing guest satisfaction and dining experience.
  • Assisted in menu knowledge, effectively communicating daily specials to patrons.
  • Managed table settings and maintained cleanliness, ensuring optimal dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Cultivated warm relationships with regular customers.

Front Desk Receptionist

Ding Fong Seafood 119 Pte Ltd
02.2023 - 04.2024
  • Greeted and assisted customers, ensuring positive first impressions and enhancing overall guest experience.
  • Managed phone inquiries and appointments, efficiently directing calls to appropriate personnel.
  • Coordinated front desk operations, maintaining a clean and organized reception area for optimal functionality.
  • Processed customer transactions and payments accurately, contributing to efficient financial operations.

Packaging Handler

Cj Logistice
03.2022 - 02.2023
  • Operated packaging machinery to ensure efficient and accurate product handling.
  • Inspected packaged items for quality assurance and compliance with safety standards.
  • Collaborated with team members to optimize workflow and reduce processing times.
  • Maintained cleanliness and organization of work area to enhance operational efficiency.
  • Consistently met or exceeded performance targets by diligently following established policies, procedures, and best practices in the packaging process.

Food Waiter

Restoran Xin Zheng Soong
01.2019 - 03.2022
  • Provided excellent customer service, ensuring a positive dining experience for all guests.
  • Processed orders efficiently, utilizing POS system to manage transactions accurately.
  • Assisted in menu updates by gathering guest feedback and suggesting improvements.
  • Maintained cleanliness and organization of dining area, contributing to overall restaurant ambiance.
  • Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
  • Developed strong rapport with regular patrons by remembering personal preferences and engaging in genuine conversation when appropriate.

Education

Senior High School - High School Teaching

Yik Ching High School
Malaysia
11.2019

Skills

  • Dining customer service
  • Strong work ethic
  • Warm and friendly
  • Team player
  • POS system operation
  • Adaptable and flexible
  • Team member support
  • Positive and professional
  • Team collaboration
  • Service prioritization
  • Reliable and responsible
  • Cleanliness and hygiene

Languages

Chinese (Mandarin)
Upper intermediate (B2)
English
Elementary (A2)
Malay
Intermediate (B1)

Timeline

Wait Staff Member

Boon Lee Eating House
07.2024 - Current

Front Desk Receptionist

Ding Fong Seafood 119 Pte Ltd
02.2023 - 04.2024

Packaging Handler

Cj Logistice
03.2022 - 02.2023

Food Waiter

Restoran Xin Zheng Soong
01.2019 - 03.2022

Senior High School - High School Teaching

Yik Ching High School

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Yong Zhen Khor