Yongyida yida
Summary
Dynamic sales professional with a proven track record at Gamemartz, excelling in relationship building and achieving sales targets. Skilled in cash handling and stock management, I consistently enhanced customer experiences and drove sales growth through effective team collaboration and strategic promotional displays. Committed to delivering exceptional service and fostering positive client relationships.
Sales professional with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. Possesses excellent communication and organizational skills.
Professional and experienced sales professional prepared for this role. Strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication. Skills include customer service, inventory management, and sales techniques. Employers value problem-solving abilities and positive attitude.
Overview
21
21
years of professional experience
Work History
Sales Assistant
Gamemartz
Singapore
08.2019 - 05.2025
- Assisted customers with product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring timely restocking of popular items.
- Developed product knowledge to provide accurate information and recommendations.
- Collaborated with team members to streamline sales processes and improve customer service efficiency.
- Trained new staff on operational procedures and customer engagement techniques.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Implemented promotional displays to increase product visibility and drive sales growth.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
Server Engineer
Serverwerk
Singapore
07.2016 - 02.2019
- Led troubleshooting efforts to resolve complex server issues, enhancing system reliability.
- Designed and implemented server architecture for optimal performance and scalability.
- Analyzed, troubleshot and enhanced network performance to drive efficiency.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
Banquet Captain
Marina Bay Sands
Singapore, Singapore
03.2010 - 06.2016
- Supervised banquet staff to ensure seamless event execution and high guest satisfaction.
- Coordinated logistics for multiple events, optimizing setup and teardown processes.
- Trained new team members on service standards and operational procedures.
- Managed inventory of supplies, ensuring timely replenishment and minimizing waste.
- Resolved customer complaints swiftly, maintaining a focus on guest experience excellence.
- Resolved customer complaints effectively, turning potentially negative experiences into opportunities for improvement.
Senior Staff
McDonald's
Singapore
08.2004 - 10.2006
- Led cross-functional teams to optimize operational workflows and enhance productivity.
- Developed and implemented strategic initiatives to reduce costs and improve service delivery.
- Mentored junior staff, fostering professional growth and enhancing team performance.
- Analyzed operational data to identify trends, driving informed decision-making processes.
- Mentored junior staff members in best practices while motivating them towards career advancement.
Education
High School Diploma -
ITE
09-2007
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Team support and assistance
- Store organization
- Sales and promotions
- Store opening and closing
- Inside and outside sales
- Sales target achievement
- Customer service
- Friendly and helpful
- Market trends
- Item ticketing and pricing
Timeline
Sales Assistant
Gamemartz
08.2019 - 05.2025
Server Engineer
Serverwerk
07.2016 - 02.2019
Banquet Captain
Marina Bay Sands
03.2010 - 06.2016
Senior Staff
McDonald's
08.2004 - 10.2006
High School Diploma -
ITE