Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Always willing to learn and grow as an individual.
Overview
11
11
years of professional experience
Work History
Police Officer
Singapore Police Force
09.2019 - Current
Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Reduced criminal activity in assigned areas through proactive policing and community engagement.
Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
Testified effectively in court, contributing to successful prosecutions of offenders.
Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
Secured crime scenes, gathered evidence, and questioned witnesses.
Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Conducted preliminary investigations at scenes of major crimes.
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Apprehended offenders and conducted interviews and interrogations.
Answered emergency calls for help from citizens and business owners.
Investigated and reported crimes, accidents, offenses, and damage to property.
Patrolled assigned areas to prevent and detect roadway crimes.
Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Issued traffic citations and electronic tickets for violations of traffic laws.
Identified, pursued and arrested suspects and perpetrators of criminal acts.
Provided testimony in court proceedings.
Recorded facts to prepare reports documenting incidents and activities.
Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Thoroughly analyzed criminal information and processed crime scenes.
Supervised crowds at busy events to prevent injuries and property destruction.
Responded to emergency calls to provide assistance to citizens in need.
Conducted searches of individuals, vehicles and premises.
Checked vehicle equipment for proper functioning prior to use.
F&B Server
Resort World Sentosa
11.2013 - 01.2014
Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.
Streamlined food delivery process, ensuring timely and accurate order completion for guests.
Maximized table turnover rate through prompt and courteous service, accommodating more patrons per shift.
Collaborated with kitchen staff to ensure accurate preparation and presentation of special dietary requests.
F&B Customer Service Associate
MacDonalds
11.2012 - 01.2013
Enhanced customer satisfaction by providing timely and accurate food and beverage service.
Streamlined order processing for increased efficiency and improved guest experience.
Collaborated with team members to maintain a clean, organized, and inviting dining area.
Resolved customer complaints with tact and professionalism, ensuring repeat business.
Education
No Degree - Human Resource Management
ITE College East
10 Simei Ave, Singapore 486047
03.2017
No Degree - Secondary Education
Kuo Chuan Presbyterian Secondary School
10 Bishan Street 13, Singapore 579795
12.2014
No Degree - Primary Education
Kuo Chuan Presbyterian Primary School
10 Bishan Street 13, Singapore 579795
12.2009
Skills
Criminal Investigations
Emergency Planning
Special Task Forces
Traffic Laws
Civil Laws
Community Engagement
Emergency Vehicle Operation
Emergency Management
Crime Prevention Training
De-Escalation Techniques
Criminal Law
Emergency Response
Crime Prevention Models
Crime Scene Processing
Self-Defense Training
Human Relations
Domestic Violence Prevention
Interrogation Techniques
Conflict De-Escalation
Defensive Tactics Training
Officer Training
Staff Management
Police Reports
Risk Mitigation
Suspect Interrogation
Report Writing
Dispatch
Crime Prevention
Case Management
Safety Improvements
Law Enforcement
Problem solving
Patience and empathy
Firearms proficiency
Crime scene preservation
Adaptability and flexibility
Interpersonal skills
Conflict resolution
Tactical driving
Critical thinking
Decision making
Integrity and honesty
Investigative skills
Mental resilience
Active listening
First aid knowledge
Time management
Stress management
Emotional intelligence
Self-defense techniques
Leadership abilities
Foot Patrolling
Public Service
Public Safety
Accident Scene Documentation
Weapons Training
Evidence Preservation
Property Confiscating
Protecting People and Property
Accomplishments
Earned the "Best Ground Response Officer" award in 2022
Supervised team of 15 National Service Officers.
Earned the "Best Team Operations and Efficiency" award in 2022
Languages
Chinese (Mandarin)
Intermediate (B1)
English
Intermediate (B1)
Malay
Beginner (A1)
Japanese
Beginner (A1)
Timeline
Police Officer
Singapore Police Force
09.2019 - Current
F&B Server
Resort World Sentosa
11.2013 - 01.2014
F&B Customer Service Associate
MacDonalds
11.2012 - 01.2013
No Degree - Human Resource Management
ITE College East
No Degree - Secondary Education
Kuo Chuan Presbyterian Secondary School
No Degree - Primary Education
Kuo Chuan Presbyterian Primary School
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