Yonallen Basmayor

Dynamic Account Manager with over 10 years of experience in client management, project planning, and sales strategy within the construction and interior design industries. Proficient in organizing and attending client meetings, securing contracts, and coordinating with subcontractors for seamless project execution. Skilled in spatial planning, creating 2D and 3D design drawings, and delivering impactful presentations using design software such as AutoCAD, SketchUp, and SU Podium. Experienced in freehand drawing and developing creative concepts for interior layouts. Successfully manages account portfolios, cultivates strong client relationships, and maintains company social media presence. A versatile professional with a background in advertising, office administration, and creative design, bringing together strategic planning and hands-on design expertise.

• Managed over 100 clients and projects, fostering and maintaining strong client relationships by understanding their needs, budgets, and timelines. Ensured that the team consistently delivered projects that exceeded client expectations.
• Proactively stayed at the forefront of the industry to provide exceptional customer service by seeking opportunities for professional growth, enrolling in relevant courses, attending industry conferences and exhibitions, and building relationships with colleagues and suppliers.
• Completed a course related to the construction industry to enhance skills and deepen knowledge of design principles and their application in my work.Course Details:Title: Specialist Diploma in Interior Design and Landscape
  Format: Part-time
  Institution: BCA Academy
  Location: Singapore
  
• Received a Merit Award for completing the Specialist Diploma in Interior Design and Landscape from February to November 2018. This accomplishment allowed me to engage with clients more confidently and enhanced the company’s credibility and reputation, resulting in increased client trust and a boost in sales.
• Attended a part-time "Everyday Mandarin (Beginner)" certificate course at the Institute of Technical Education (ITE) to gain foundational language skills for effective communication with colleagues and coworkers.
• Stay updated with the latest design trends and innovations through continuous research and development, leveraging this knowledge to provide clients with modern and effective solutions for their projects.
• Identify new business opportunities by analyzing market data and contributing to the company’s growth.
• Managed and updated the company’s social media accounts, increasing project leads and expanding the business's audience reach.

Specialist Diploma and Interior & Landscape Design

Music is my jam! From my high school days banging on the drums as part of a band, to jamming with local groups as a vocalist and guitarist, I’ve always found joy in pop and R&B tunes. And let's not forget my karaoke sessions—my favorite way to belt out hits and keep my vocal skills on point. Playing, singing, and performing have been more than hobbies; they’re my creative outlet and my way to connect, have fun, and bring a little groove to life!