YOKESWARAN PERUMAL
Logistics & Warehouse
Summary
Dynamic professional with a proven track record in sales and team leadership, notably at Decathlon, where I excelled in upselling and customer satisfaction. Skilled in sales trends and excellent communication, I fostered significant customer loyalty and collaborated effectively to surpass sales goals. My approach blends critical thinking with a flair for engaging promotions, driving both revenue and team success.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Retail Sales Worker
Decathlon
01.2024 - Current
- Achieved sales targets through effective communication and persuasive selling techniques.
- Cultivated an inclusive shopping atmosphere for diverse clientele by demonstrating cultural sensitivity when interacting with customers.
- Collaborated with store management to plan and execute in-store events, boosting foot traffic and generating excitement for new product launches or seasonal promotions.
- Provided personalized recommendations based on customer preferences or specific needs.
- Demonstrated expertise in upselling techniques, effectively increasing revenue from individual transactions while meeting customer needs.
- Collaborated with team members to achieve monthly sales goals and improve overall store performance.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Promoted store events and special promotions through engaging interactions with customers both in-person and via social media platforms.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
Kitchen Manager
TGIFMY
05.2019 - 04.2023
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Warehouse Assistant
DKSH
03.2018 - 08.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Supported timely delivery of orders by efficiently loading trucks according to established procedures and schedules.
Education
SPM O LEVEL - Accounts
SMK METHODIST
TANJUNG MALIM, PERAK MALAYSIA11.2017
Skills
Sales trends
Timeline
Retail Sales Worker
Decathlon
01.2024 - Current
Kitchen Manager
TGIFMY
05.2019 - 04.2023
Warehouse Assistant
DKSH
03.2018 - 08.2019
SPM O LEVEL - Accounts
SMK METHODIST
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