Yogeswari Srinivasan
Kattankulathur
Summary
Personable and organized, with knack for creating welcoming and efficient environments. Demonstrates proficiency in customer service and administrative tasks, ensuring smooth daily operations. Aims to enhance client satisfaction and operational efficiency through effective communication and problem-solving.
Overview
2
2
years of professional experience
Work History
Front Office Executive
Dr.Agarwal Eye Hospital Pte Ltd
05.2018 - 02.2020
- Overseeing daily operations
- Accounts Maintaining
- Patient Communication
- Cash Counter
- MRD Maintaining
- Counselling
- Maintaining Account
- Complaint Resolution
- Sales Knowledge
- Communication
- Problem-solving
- Implemented new procedures and technologies that improved efficiency and streamlined operations
- Successfully lead a team to exceed sales goals while maintaining excellent customer satisfaction scores
Education
Bachelor of Commerce - Corporate Secretaryship
University of Madras
Chennai, Tamil Nadu, India 04.2018
Skills
- Overseeing daily operations
- Accounts Maintaining
- Patient Communication
- Cash Counter
- MRD Maintaining
- Counseling
- Maintaining Account
- Reception duties
- Complaint Resolution
- Mail handling
- Sales Knowledge
- Scheduling and calendar management
- Communication
- Problem-solving
- Soft Skills
- MS Office
- ERP
- Leadership
- Visitor management
- Billing and coding
- Customer and client relations
- Appointment coordination
- Fast learner
- Employee communications
- Multitasking and time management
- Microsoft office
Accomplishments
- Implemented new procedures and technologies that improved efficiency and streamlined operations.
- Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Resident Address
Blk 723,#05-11 Tampines Street 72, Singapore, 520723
Languages
Tamil
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Intermediate (B1)
Timeline
Front Office Executive
Dr.Agarwal Eye Hospital Pte Ltd
05.2018 - 02.2020
Bachelor of Commerce - Corporate Secretaryship
University of Madras
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