JEYASSRI M KRISHNAN
Singapore
Summary
Developed skills in security management within high-pressure environment, focusing on risk assessment and team leadership. Demonstrated ability to implement effective security measures and coordinate with diverse teams. Seeking to transition into new field, leveraging strong analytical and organizational skills to contribute to dynamic and secure workplace.
Overview
11
11
years of professional experience
Work History
Assistant Security Manager & Service Coordinator
Digital Data Centers
06.2023 - Current
- Ensure Chapter Policy are correctly applied and any changes / revision disseminated to ground security teams for compliance
- Review, revise as needed the site-specific Security SOPs and disseminate to ground security teams for compliance
- Handle customer audit and Data centre internal audits (ISO,SOC, OSPAR)
- Work on Correct Action Report (CAR) for non-conformance identified during audit
- Generate ad-hoc and periodic reports for Property Management and tenants
- Access report dissemination to Property Management and customer
- Managed and ensure submission of all required Digital reports
- Investigate on security breaches, incident, complaints and security related customer service failures
- Monitor and coordinate with Management all Security equipment defects rectification
- Work with Vendor security officers to ensure security procedures are implemented for tenants, visitors, contractors
- Perform training and evaluation of Security Officers performance
- Support VIP visits, site tours when necessary
- Submit monthly critical facility reports
- Participate in Project Meeting & Discussion, Emergency Response Exercise & Fire Drill
- Assist in the recruitment, hiring, and training of qualified security personnel to maintain a high-performing team.
- Improve employee safety awareness by designing and delivering comprehensive training programs.
- Coordinate special events logistics from a security perspective ensuring adequate staffing, proper equipment deployment, and effective security protocols.
- Safeguard sensitive information through proper handling, storage, and disposal procedures in accordance with company policy
- Review access control reports to ensure only authorized individuals were granted entry into restricted areas.
- Oversee team of security officers and managed scheduling and performance evaluations
- Analyze security threats and risks and developed mitigation strategies to reduce potential losses.
- Resolve customer complaints and issues to drive satisfaction and loyalty
- Conduct regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades
Team Leader
Securitas, Yale NUS Collage
01.2020 - 05.2022
- Develop effective relationships with all security department personal through clear communication addressing customer service inquiries in a timely and accurate fashion
- Prepare and submit reports to keep management informed of security activities and developments.
- Conduct training sessions for new security personnel to facilitate compliance with security protocol
- Work independently and collaboratively to resolve urgent issues to protect lives and property
- Gather information, identified, and implemented resolution, plan and follow-up incident report to successfully manage complaints
- Write detailed reports of all security breaches and investigations
- Issue access cards to authorized personnel to monitor access points
- Update shift logs and produced daily reports to document security activities and specific incidents
- Respond quickly to emergency situations to assess and deflect issues
- Oversee team of security officers and managed scheduling and performance evaluations
- Monitor and approved access control systems for accessibility to authorized personnel
- Work with other teams to enforce security af applications and systems
- Investigated and resolved incidents of unauthorized access to sensitive information
- Generate reports to suggest corrective actions and process improvements
- Manage conflict resolution among team members, fostering a positive and collaborative work environment.
- Implement comprehensive reporting system to track team performance and identify areas for improvement
- Conduct training sessions for new security personnel to facilitate compliance with security protocols
Security Supervisor
KI1 Security Engineering
03.2017 - 12.2019
- Record incident reports with detailed accounts of occurrences.
- Monitor CCTV footage to enable prompt attention and response
- Closely monitor alarm systems, responding promptly to alerts and coordinating appropriate action when necessary
- Assist with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required
- Led team of security personnel, ensuring high standards of discipline and professionalism were maintained
- Conduct detailed investigations into security breaches, providing critical insights that informed future prevention strategies
- Supervise security personnel during shift.
- Move around different security stations and vital areas to check on officers and adjust workflow to cover changing needs
- Screen and transfers incoming calls, took down messages, and transmitted information and documents to internal personnel
- Monitor alarm systems to ensure prompt response to any triggered alerts or potential threats within the facility''s premises.
- Conduct regular patrols of facility to detect and deter security threats
- Record incident reports with detailed accounts of occurrences
- Train security workers on site-specified procedures.
- Record daily security occurrences in site assignment log
- Assess electronic security systems and reported malfunctions.
- Manage security staff rotation for position coverage on breaks
- Conducted training sessions for new security personnel to facilitate compliance with security protocols
Administrator
Revathe Travel Agency
01.2014 - 12.2016
- Handle sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintain personnel records and updated internal databases to support document management.
- Organize workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Manage office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintain accurate documentation of company policies and procedures for easy reference by all employees.
- Complete forms and reports to facilitate admission, transfer or discharge
- Troubleshot employee concerns and recommended corrective actions to resolve issues
- Prepare necessary travel documentation for national and
international trips to diverse locations - Manage company schedule to coordinate calendar and arange
travel - Support travelers in resolving issues encountered during trips by acting as a liaison between them and service providers or insurers when needed
- Coordinate visa applications for employees traveling internationally, ensuring timely processing and adherence to regulations
- Arrange travel accommodations for groups, couples, executives, and special needs clients
- Assist clients with flight changes and cancellations to minimize travel disruptions
Education
Diploma - Hospitality Management
Australia Institute of Business & Technology Centre
Malaysia12.2016
Skills
- Physical security
- Surveillance techniques
- Multitasking Abilities
- Security systems management
- Incident investigation
- Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
- Schedule management
- Emergency planning
- Site visits
- Security officer development
- Training management
- Compliance management
Languages
English
Malay
Tamil
Timeline
Assistant Security Manager & Service Coordinator
Digital Data Centers
06.2023 - Current
Team Leader
Securitas, Yale NUS Collage
01.2020 - 05.2022
Security Supervisor
KI1 Security Engineering
03.2017 - 12.2019
Administrator
Revathe Travel Agency
01.2014 - 12.2016
Diploma - Hospitality Management
Australia Institute of Business & Technology Centre
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