Ynaeswari Anbalagan

Participate and co-ordinates annual stocktake

Offers constructive suggestions for MQL

Weekly ordering of stocks from PS weekly

Weekly of MMD items and hands in invoices on time.

Check bin card assigned weekly and investigate discrepancies independently.

Cycle counts of the pharmacy

Monitor expiry of shelves accurately

Ensure cleanliness

Typing of prescription

Dispense independently

Joy ambassador ( to participate sq meeting actively)

To promote service quality in Wip by sharing good practices

To align Wip sq practice with that of the committee

To guide peers in handling difficult patients

To continuously audit peers in service quality and remind peers objectively and diplomatically if necessary.

Displays good teamwork and cooperates

Handles phone calls and simple drug enquiries professionally and independently.

Performs and checks and dispense medication reconciliation effectively independently and accurately.

Compounds extemporaneous preparation accurately and effectively

Ekit in-charge. Maintains E kit in all the wards.

Suggest and participate in process improvement ideas.

Collects returns accurately unbill and transfer returns and returns the medication back to outpatient pharmacy

Pt buddy new students or newbies

Prepare write off reports of medications accurately and timely

Fire warden

Housekeeping ensures tidiness and cleanliness of pharmacy

Shredding of old documents

• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Entered and processed patients' prescriptions into internal system.
• Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Streamlined prescription processing with accurate data entry and verification of patient information.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
• Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
• Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
• Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
• Managed opening and closing duties for pharmacy.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

• Packing medication from the automated machine independently. Manage the packing with one staff.
• Repairing of the automated dispensing machine
• Conducted Weekly meeting with nurses.
• Work alone once a week with locum pharmacist
• Ordering of medications from suppliers
• Handling medication changes from the residents medication
• Packing 500 sachets of medicine daily for resident staying in nursing home.
• Audits of the wards. Checking of the prescriptions that are handwritten.
• Medications errors analysis with the higher management
• Attend monthly meetings
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Handling the strictly monitored medications according sop
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.

• Operated various types of phonecalls demonstrating versatility and adaptability in diverse work environments.
• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
• Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
• Provided on-the-job training to newly hired workers and team members.
• Able to help patients with their appointments even though it's an overseas call

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Outpatient pharmacy weekend duties
• Counter duties for the outpatient pharmacy
• Rotate to different pharmacies to help with shortage of manpower
• Stocked, labeled, and inventoried medication to keep accurate records.
• Inventory (stock take per year)
• Ordering and keeping track of inventory
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Billing enquiries (medisave etc)