YiYi (Emile) Zhang
Project Management & Facility Management
Summary
Adept at leading diverse teams to exceed goals, my tenure at Indeco Engineers Pte Ltd showcased a blend of strong problem-solving and team management skills. Leveraging computer proficiency and a collaborative approach, I ensured key projects met all performance and quality benchmarks, enhancing client satisfaction and operational efficiency.
Overview
12
12
years of professional experience
3
3
Certifications
Work History
Head of IBC
Indeco Engineers Pte Ltd
04.2023 - Current
- Overall in charge of Ministry of Home Affairs, East Zone contract.
- Overseeing the performance of a group of 120 staff, including senior operation managers, operation managers, engineers, etc.
- Ensuring the KPI is met and claiming the full contract sum.
- Responsible for P/L of the department, and the annual goal is achieved.
- Providing regular training to the team. Including the managers and ground staff.
- Maintaining a good relationship with clients and vendors for future project opportunities.
Assistant Area Manager
CBM Pte Ltd
09.2021 - 04.2023
- Overseeing and managing the performance delivery of facility management service at Singapore Prison Service.
- Provide leadership and guidance to a team of Building Managers, Technical Executives, Quantity Surveyors, and Project Managers to ensure day-to-day operations.
- Identify and troubleshoot problems, and provide professional advice to the team.
- Develop standard operating procedures and internal workflows to maintain smooth operations at the site.
- Manage relations with clients and authorities, being the liaison point of contact.
- Overseeing budgeting and expenses.
Operation Manager
Indeco Engineers Pte Ltd
11.2020 - 09.2021
- Overall in charge of operations in SCDF HQ and 2nd Division.
- Involve in all trades, including Building, M&E, cleaning, pest control, and horticulture.
- Managing day-to-day operations, planning, control, performance improvement, outlining the key expansions, modifications, and preventive maintenance work to be accomplished.
- Develop and provide metric reports to management on the cost effectiveness and efficiency of Facilities services.
- Provide periodic communications to all customers on the status of Facilities department activities.
- Prepare technical report, incident report, and necessary documentation.
- Oversee all the A&A works and projects in SCDF HQ and 2nd Division.
Project Manager Cum Fire Safety Manager
C&W Services Pte Ltd
06.2019 - 11.2020
- Prepare a clear development brief in respect of the project's quality, cost, and time requirements and limitations.
- Advise on the procurement strategy, prepare project budget, and tender documents (pre-contract and post-contract administration and procedures).
- Prepare cost estimates, progress payment, and final accounts.
- Prepare tender documents, evaluate tenders received, and make recommendations to clients for the award of contracts.
- Provide support on technical issues to client.
- Perform project management work in building repairs and replacement, additional and alteration works, and new built.
- Conduct project meetings with consultants, contractors, clients, etc.
- Coordinate closely with contractors, sub-contractors, or site teams to ensure delivery of result.
- Ensure, at all times, that fire safety requirements contained in the Fire Emergency Plan are complied with.
- Conduct monthly checks within the premises and remove, or cause to be removed, any fire hazard that is found within the premises.
- Prepare a Fire Emergency Plan for the premises and conduct fire drills for the occupants.
- Ensure that all occupants are familiar with the means of escape located within the premises.
- Conduct at least 2 Table Top Exercises within the premises each year and evaluate, together with the Fire Safety Committee, the effectiveness of the Arson Prevention Plan and the Fire Emergency Plan for those premises.
Facility Manager
Master Contract Services Pte Ltd
06.2017 - 06.2019
- Lead and manage the operations team (security guards, cleaners, technicians, and tradesmen) to ensure the smooth running and maintenance of the Heartland Mall, Kovan.
- Planning the maintenance and service schedule, and arranging duty roster for ground staff.
- Manage service contracts, liaise with service contractors to ensure all works are executed according to all contractual requirements.
- Prepare and manage tender documents for service contracts, A&A works, and improvement works.
- Prepare monthly maintenance reports and annual operation budget.
- Maintain high-quality property standards through daily checks and periodic preventive maintenance, i.e. Cleanliness, AC level, lighting, assets, and equipment, and security control for mall premises, including parking, service areas, toilets, and other common areas.
- Supervise and coordinate tenancy fitting-out works, review tenants' drawings and plans to ensure compliance with design criteria and authorities' requirements.
- Responsible for handing over and taking over units without delay and defects.
- Dealing with authorities (such as BCA, HDB, NEA, SCDF, SPF, MOM, and town council) to ensure compliance with all government regulations.
- Maintain up-to-date records and documentation for both mall-related (i.e. Insurance, completion certificates, approvals, and tenant-related (i.e. Lease contracts, trade licenses, insurance, approved drawings, permits, etc.
- Promote and maintain a good relationship with tenants.
Site Manager
Master Contract Services Pte Ltd
05.2012 - 06.2017
- Leading a team of supervisors and tradesmen to attend breakdown maintenance case in MHA HQ.
- Attending various meetings, site surveys with clients, and FM teams for preparation of estimated cost.
- Providing suggestions and resolutions to clients to plan for the upcoming project.
- Cultivating the awareness of safety and productivity to the supervisors and workers.
- Conducting safety inspections to the job sites.
- Liaising with subcontractors and suppliers for execution and delivery of materials and services according to schedule and plan.
- Preparation of progressive reports, if required by the client.
- Taking measurement and calculation to ensure that the project cost is within budget.
Education
Master of Science - Project Management
Nanyang Technological University
Singapore 04.2001 -
Bachelor of Science - Construction Project Management
Heriot Watt University
Singapore 04.2001 -
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Microsoft Office
Problem-Solving
Team Management
Flexible and Adaptable
Multitasking
Certification
Certified Fire Safety Manager
Timeline
Head of IBC
Indeco Engineers Pte Ltd
04.2023 - Current
Assistant Area Manager
CBM Pte Ltd
09.2021 - 04.2023
Operation Manager
Indeco Engineers Pte Ltd
11.2020 - 09.2021
Project Manager Cum Fire Safety Manager
C&W Services Pte Ltd
06.2019 - 11.2020
Certified Fire Safety Manager
06-2019
Building construction supervisor safety course
03-2019
Facility Manager
Master Contract Services Pte Ltd
06.2017 - 06.2019
Develop a risk management implementation plan
03-2015
Site Manager
Master Contract Services Pte Ltd
05.2012 - 06.2017
Master of Science - Project Management
Nanyang Technological University
04.2001 -
Bachelor of Science - Construction Project Management
Heriot Watt University
04.2001 -
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