Yi Xuan Lim
Summary
Dedicated with passion when working in any type of career with an excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Able to learn things fast and do things beforehand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
F&B Part Time Server
Lovelife Ventures
03.2023 - Current
- Greeted customers with the rules and regulations provided and engaged in pleasant conversations while taking orders process.
- Maintained an organized and clean work area to let customers have a better impression of the store.
- Resolved customer issues quickly and notified the manager or full-timers immediately when problems escalated.
- Interacted with customers in a polite way to verify their orders, and communicate with colleague instructions given from the store manager.
Volunteer
Christmas Wonderland Event Crew
12.2022 - 01.2023
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Waiter
E-JOB Banquet
06.2018 - 04.2019
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
High School Diploma -
PSB Academy
Singapore10.2023
Skills
- Customer Service Excellence
- Restocking
- POS Systems Operations
- Drinks Preparation
- Order Accuracy
- Event Planning
- Event Logistics Management
- Communications and Media
Certification
- Certified Boost Juice Bars, Lovelife Ventures - 23-03-2023
Languages
Chinese (Mandarin)
Advanced (C1)
English
Advanced (C1)
Timeline
F&B Part Time Server
Lovelife Ventures
03.2023 - Current
Volunteer
Christmas Wonderland Event Crew
12.2022 - 01.2023
Waiter
E-JOB Banquet
06.2018 - 04.2019
High School Diploma -
PSB Academy
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