First dedicated sales rep covering SG traditional new business market in the team, growing the segment's revenue by more than 2x since joining.
Exceeded sales targets consistently for all quarters in 2024 (Q1: 167%, Q2: 246%, Q3: 118%, Q4: 145%), bringing in USD$3.06mil consumption revenue.
Awarded the Security champion title by winning the most number of Cyber Security deals in H2 2024 (6 deals totaling USD$145,405).
Led 7 large-scale in-person customer events on topics of GenAI, data, security and digitalization, generating > USD$2mil sales pipeline.
Account Executive, New Logo (Hunter)
Datadog
10.2022 - 10.2023
End-to-end sales covering mid-market accounts with size up to 5k employees (SAARC market), while managing significant cultural challenges.
Achieved 100% target for month 1-3, 83.3% for month 4-6, 70% for month 7-9 and 81% for month 10-12.
Successfully closed won 7 net-new logo highlight deals with $5,749 USD MRR attainment ($69,536 USD ACV).
Business Development Representative
Salesforce
12.2021 - 09.2022
Outbound BDR covering ASEAN market (SG, MY, VN, ID, TH, PH, ROA), engaging CxOs and managing diverse markets with various cultural & language challenges.
Proactively took additional responsibilities e.g. helping AEs with deal closing, planning for GTM strategy, commercials negotiations and mentoring new team members.
Customer Success Manager
Salesforce
07.2020 - 11.2021
Worked as a trusted salesforce advisor for enterprise customers, delivering over 50 consultative sessions, 6 marketing webinars and 10 product demos for APAC (ASEAN, GCR and ANZ) customers.
Managed and delivered a 3-month Salesforce training program for a strategic banking account (USD 5 mil in ACV), covering 50+ business users, completed with outstanding feedback and 5/5 CSAT score.
Led regional churn-prevention campaigns, decreasing customer churn rate by 58% and identifying 13 up/cross sell opportunities.
Conducted an automation project to streamline 2 operations workflow processes using BPMN and Alteryx for internal clients (Assist Management Operations Team), minimizing human errors and reducing the total time spent by 89%.
GIC Private Limited - Business Analytics Intern
Dec 2018 - May 2019
Implemented 3 data analytics solutions in Python and R to predict real estate investment return for internal customers, reducing the predictive error by 79%, and pioneered the use of random forest and neural network in the team.