Yi Ting Yap
Student
Summary
A versatile and detail-oriented professional with comprehensive experience in administrative support, customer service, retail operations, and warehouse logistics. demonstrated ability to manage inventory, process online orders, and archive critical documents with precision. Skilled in communicating effectively with clients, colleagues, and management while ensuring adherence to safety and health regulations. experience spans roles in administrative support, service support, retail, and warehouse logistics. Adaptable and proactive, I excel in fast-paced environments and am committed to delivering quality results while fostering positive team collaboration.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Part-Time Barista
Coffee Bean & Tea Leaf
12.2024 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Handle cash transactions honestly, efficiently, and accurately.
Admin Assistant
Touch Community Service
09.2024 - 10.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Goodie Bag Packer
Unearthed Productions
04.2024 - 04.2024
- Packed the items required for each goodie bag, following specific instructions and guidelines.
- Collaborated with co-workers to work efficiently to meet packing deadlines and maintain a smooth workflow.
- Maintained a clean and organized packing area.
- Carried and shifted inventories.
Retail Assistant Part Time
NTUC Fairprice
09.2021 - 09.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Stack and arrange products on shelves neatly.
- Replenish stock to ensure shelves are well-stocked.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Ensure products are displayed attractively and correctly.
- Follow store guidelines for product placement.
- Maintain neat and systematic storing of products
Warehouse Packer Part Time
Siantan Frenzies Snacks LLP
10.2020 - 03.2021
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Packaged snacks into carton boxes, ensuring secure and efficient handling.
- Assembled and folded cardboard boxes to prepare products for shipping.
- Applied labels and stickers on packaging for accurate product identification.
- Assisted in fulfilling online orders by preparing products for delivery.
Retail Assistant and Admin Assistant Intern
Bizgram Asia
06.2019 - 09.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked collaboratively with other interns or staff to manage store inventory and assist with packing online orders.
- Provided support in organizing and archiving months of invoices for record-keeping and reference.
Admin Assistant Part Time
Enargic Pte Ltd
11.2017 - 04.2018
- Archived and cleared five years' worth of documents during my tenure.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
No Degree - Health Services Management
Republic Polytechnic
Singapore, Woodlands 04.2001 -
No Degree - IT Systems And Network
ITE College Central
Singapore, Ang Mo Kio 04.2001 -
No Degree - GCE O-Level
Fuchun Secondary School
Singapore, Woodlands 04.2001 -
No Degree - Primary School Leaving Exam
Huamin Primary School
Singapore, Yishun 04.2001 -
Skills
Administrative Skills
Communication and interpersonal
Customer Support Expertise
Data Organization
Effective Team Collaboration
Cash Management Skills
Health And Safety Awareness
Certification
Food Hygiene
Timeline
Food Hygiene
01-2025
Part-Time Barista
Coffee Bean & Tea Leaf
12.2024 - Current
Silver Generation Level 1 Certificate
10-2024
Admin Assistant
Touch Community Service
09.2024 - 10.2024
Goodie Bag Packer
Unearthed Productions
04.2024 - 04.2024
Retail Assistant Part Time
NTUC Fairprice
09.2021 - 09.2021
Warehouse Packer Part Time
Siantan Frenzies Snacks LLP
10.2020 - 03.2021
Retail Assistant and Admin Assistant Intern
Bizgram Asia
06.2019 - 09.2019
Admin Assistant Part Time
Enargic Pte Ltd
11.2017 - 04.2018
No Degree - Health Services Management
Republic Polytechnic
04.2001 -
No Degree - IT Systems And Network
ITE College Central
04.2001 -
No Degree - GCE O-Level
Fuchun Secondary School
04.2001 -
No Degree - Primary School Leaving Exam
Huamin Primary School
04.2001 -