Summary
Overview
Work History
Education
Skills
Timeline
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Yipeng Guo

Summary

Proven to excel in high-pressure environments, I leveraged strong multitasking and guest relations skills at Tinbox to significantly enhance customer satisfaction and dining experience. Adept at maintaining cleanliness and order accuracy, my proactive approach resulted in notable improvements in service efficiency and repeat business.

Overview

1
1
year of professional experience

Work History

Waiter

Tinbox
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

Guest Relations Hostess

Tinbox
10.2023 - 04.2024
  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
  • Maintained a welcoming atmosphere with attentive service, positively impacting repeat business.
  • Established strong relationships with local businesses to provide guests with exclusive benefits and discounts, boosting overall satisfaction.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Education

No Degree -

Mayflower Secondary
Amk

Skills

  • Strong multitasking
  • Cleanliness
  • Order Taking
  • Professional Appearance
  • Order Accuracy
  • Guest Relations

Timeline

Guest Relations Hostess

Tinbox
10.2023 - 04.2024

Waiter

Tinbox

No Degree -

Mayflower Secondary

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Yipeng Guo