Summary
Overview
Work History
Education
Skills
Computer/ Language Skills
ADDITIONAL QUALIFICATIONS
Remuneration information
Timeline
Yip Yao Ming

Yip Yao Ming

Singapore

Summary

Experienced professional with strong problem-solving skills, a passion for learning, and excellent communication abilities. Ready to contribute to team success and achieve positive results. Eager to tackle new challenges and advance organizational goals with dedication and enthusiasm.

Overview

22
22
years of professional experience

Work History

Manager, Distribution Ops (Non-Pharma), Crisis Strategy Operations Group (CSOG)

Ministry of Health
01.2022 - Current
  • Manage nationwide distribution of PPE and critical supplies for COVID-19 operations.
  • Coordinate urgent supply requests to maintain operational continuity across healthcare facilities.
  • Monitor distribution compliance for Primary Healthcare and Long-Term Care facilities.
  • Implement inventory management and storage optimization initiatives, through consulting with external stakeholders (e.g., Singapore Red Cross Society) and other ministries (e.g. Ministry of Social and Family Development)
  • Developed budget proposals and requirement submissions for senior management.
  • Process work orders and verify billing accuracy for logistics operations.
  • Maintain distribution tracking and compliance records.

Assistant Manager (Order Management) Strategic Resource Management, Crisis Strategy Operations Group (CSOG)

Ministry of Health
07.2021 - 12.2021
  • Manage daily order requests and coordinate fulfilment.
  • To collate, monitor order requests and ensure target delivery dates are met.
  • To work closely with operations team and third-party logistics providers to coordinate deliveries
  • To back-up in PPE & other medical supplies logistics operations

Healthcare Assistant (Vaccination Centre) – Contract (Part-time)

Raffles Medical Group
01.2021 - 06.2021
  • Address enquiries, handle patient registration and follow-up with discharge procedures.
  • Assist Medical Staff in basic non-clinical tasks to ensure high level of operational efficiency.
  • Provide administrative support to the centres.
  • Assist in queue management and inflow of the patients at the duty stations

Operations Executive (Part-time)

Coliwoo Dormitory Management Pte Ltd (A Subsidiary of LHN Limited)
07.2020 - 01.2021
  • Overall responsible for the smooth and efficient operations of the properties.
  • Monitoring of day to day facilities and maintenance operations.
  • Perform general administrative & clerical duties.
  • To carry out operation and workflow of the properties.
  • To carry out regular inspections of properties and perform preventive property maintenance to keep the property functioning in top condition.
  • Handle complaints actively and take remedial actions to resolve problems.
  • Ensure compliance of safety & building regulations and all other statutory requirements.

Aircraft Data Records Officer

Jetstar Asia Airways Pte Ltd
12.2015 - 07.2020
  • Daily processing of paperwork and data entry in TRAX (fleet management software) related to aircraft defects, flight logs, hours and cycles, including raising and removal of hold items (H/I), minimum equipment list (MEL), and closure of work orders (WO), to ensure data quality and usability for the Engineering & Maintenance department, in an accurate and efficient manner.
  • Document filing, storage & archiving for aircraft release certificates (ARCs), maintenance task cards, job cards, work orders and heavy maintenance checks packages, post visual verifications upon receipt of paperwork.
  • Preparing applications for annual aircraft’s certificate of airworthiness (C of A) renewals to civil aviation authorities.
  • Informing civil aviation authorities of changes to Hex codes of the emergency location transmitters (ELTs) fitted on the aircrafts in a timely manner.
  • Daily update of relevant documents into FLYdocs (aircraft records and document management service) system server via uploading of manual scanning-feeds.
  • Database management of company’s FLYdocs domain which include responding to document discrepancy queries from quality & audit (QA) team in India, to improve data authenticity and reliability.
  • Moderate as FLYdocs Admin-level user and provide basic user training as well as create new accounts for company staff who require a FLYdocs access.
  • Developed step-by-step guide in PowerPoint format to facilitate the onboarding and orientation of new Technical Records team member.

Document Control Officer

Jetstar Asia Airways Pte Ltd
01.2013 - 11.2015
  • Maintaining a current and up-to-date library of internal and external manuals/documentation and associated records.
  • Observing availability and upkeep of the company flight manuals and aircraft libraries in accordance with required standards.
  • Monitoring and responding to reported aircraft library discrepancies in a timely manner.
  • Data entry for aircraft technical logs (fuel figures and pilot take-offs and landings information) into the existing Airline Management System.
  • Safeguarding all post-flight documents as per records retention requirements to make sure they are well-stored or archived before properly disposed after the deadline.
  • Maintaining and updating rotational sets of LIDO (Lufthansa Systems) destination binders onboard aircraft flight decks, in-between flight stoppages.

Crew Scheduler

Jetstar Asia Airways Pte Ltd
09.2011 - 12.2012

Planning and managing crew-related queries with regards to flying hours, rostering and other administrative duties

Part-time Clinical Studies Recruiter

National Skin Centre Private Limited
06.2009 - 09.2011

Assist investigator in conducting clinical trials and research per clinical practice guidelines

Air Operations Specialist (NSF)

Republic of Singapore Air Force (RSAF)
10.2006 - 10.2008

Working in a base operations centre environment

Part-time Interviewer

Asia Insight Pte Ltd
07.2006 - 09.2006

Manual auditing of auto-vending machines and dispensers for F&B company

Intern (Sales & Admin, In-flight Publications)

Inspire Publishing Pte Ltd
10.2005 - 12.2005

Pre-Lunar New Year drinks promoter

Malaysia Dairy Industries Pte Ltd
01.2004 - 02.2004

Education

Bachelor of Science (BSc) - Business

SIM University (UNISIM)
10.2011

Diploma - Business

Temasek Polytechnic
04.2006

GCE "O" Levels - undefined

Victoria School
12.2002

Skills

  • Exhibit perseverance in task execution
  • Strong interpersonal skills
  • Effective collaboration across departments
  • Exhibits maturity and responsibility
  • Handle confidential information with discretion
  • Strong written and verbal communication
  • Attention to detail
  • Commitment to continuous learning
  • Clinic operations management
  • Knowledge of airline operations and systems
  • Engineering and maintenance process experience
  • Coordination of health and safety protocols in dormitories
  • Logistics operations coordination

Computer/ Language Skills

Computer skills
Software - Microsoft Office (Word, Power-point, Excel, Outlook)
Software – Geneva
Software – Rocade
Software – TRAX
Language skills
English - spoken/written (proficient)
Mandarin - spoken/written (proficient)
Cantonese – spoken (basic)

ADDITIONAL QUALIFICATIONS

Lean Six Sigma (Green Belt)

Remuneration information

  • Expecting Salary: Open to offer (Negotiable)
  • Availability (Notice Period): 1 month

Timeline

Manager, Distribution Ops (Non-Pharma), Crisis Strategy Operations Group (CSOG) - Ministry of Health
01.2022 - Current
Assistant Manager (Order Management) Strategic Resource Management, Crisis Strategy Operations Group (CSOG) - Ministry of Health
07.2021 - 12.2021
Healthcare Assistant (Vaccination Centre) – Contract (Part-time) - Raffles Medical Group
01.2021 - 06.2021
Operations Executive (Part-time) - Coliwoo Dormitory Management Pte Ltd (A Subsidiary of LHN Limited)
07.2020 - 01.2021
Aircraft Data Records Officer - Jetstar Asia Airways Pte Ltd
12.2015 - 07.2020
Document Control Officer - Jetstar Asia Airways Pte Ltd
01.2013 - 11.2015
Crew Scheduler - Jetstar Asia Airways Pte Ltd
09.2011 - 12.2012
Part-time Clinical Studies Recruiter - National Skin Centre Private Limited
06.2009 - 09.2011
Air Operations Specialist (NSF) - Republic of Singapore Air Force (RSAF)
10.2006 - 10.2008
Part-time Interviewer - Asia Insight Pte Ltd
07.2006 - 09.2006
Intern (Sales & Admin, In-flight Publications) - Inspire Publishing Pte Ltd
10.2005 - 12.2005
Pre-Lunar New Year drinks promoter - Malaysia Dairy Industries Pte Ltd
01.2004 - 02.2004
Temasek Polytechnic - Diploma, Business
Victoria School - GCE "O" Levels,
SIM University (UNISIM) - Bachelor of Science (BSc), Business
Yip Yao Ming