Yin Yao Ho
Summary
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Assistant
Winter Time
09.2023 - 12.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Assisted customers with prompt and polite support in-person and via telephone.
Banquet Server
E-Job Group
09.2022 - 07.2023
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out professional service, retaining polite and friendly approach at all times.
Education
Diploma In Accountancy & Finance -
Nanyang Polytechnic
Singapore06-2026
N' Level -
Chung Cheng High School
Singapore01-2022
Primary School -
Marsiling Primary School
Singapore01-2017
Skills
- Strong teamwork
- Goal oriented
- Honest and dependable
- Complex Problem-solving
- Punctual and reliable
- Flexible schedule
- Physical coordination
- Clear communication
- Customer relationship management
- Social media engagement
- Fluent In Chinese & English
Certification
- Director's List 2024
- ISCA Bursary Award 2024
- ISCA Bursary Award 2023
- PFP Edusave Award 2023
- Secondary 4 Principal's List
- National Youth Achievement Award
- Secondary 3 Principal's List
- Edusave Scholarship 2020
- National Youth Upcycling Movement 2020
- Secondary 2 Head's List
- Secondary 2 Principal's List
- Secondary 1 Principal's List
Timeline
Sales Assistant
Winter Time
09.2023 - 12.2024
Banquet Server
E-Job Group
09.2022 - 07.2023
- Director's List 2024
- ISCA Bursary Award 2024
- ISCA Bursary Award 2023
- PFP Edusave Award 2023
- Secondary 4 Principal's List
- National Youth Achievement Award
- Secondary 3 Principal's List
- Edusave Scholarship 2020
- National Youth Upcycling Movement 2020
- Secondary 2 Head's List
- Secondary 2 Principal's List
- Secondary 1 Principal's List
Diploma In Accountancy & Finance -
Nanyang Polytechnic
N' Level -
Chung Cheng High School
Primary School -
Marsiling Primary School
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