YING YONG BEH
Summary
Proactive Assistant Manager with extensive experience in supervising daily operations, maintaining store environments, and fostering positive staff relations. Skilled in cash handling, inventory management, and staff training. Bringing strong expertise in customer relations and administrative tasks to drive team performance and enhance overall service quality.
Overview
6
6
years of professional experience
Work History
Assistant Manager
COU COU HOT POT TAIWANESE RESTAURANT
08.2022 - 10.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Conduct staff training and monitor staff performance
- Conduct monthly stock inventory
Assistant Manager
NOGAWA HOLDING PTE LTD
01.2020 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Assistant Manager
TEPPAN-YA @ MANDARIN ORIENTAL HOTEL SINGAPORE
07.2018 - 12.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
Education
No Degree - DIPLOMA IN HOTEL MANAGEMENT
KDU COLLEGE
PENANG07.2009
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Employee Scheduling
- MS Office
Timeline
Assistant Manager
COU COU HOT POT TAIWANESE RESTAURANT
08.2022 - 10.2024
Assistant Manager
NOGAWA HOLDING PTE LTD
01.2020 - 08.2022
Assistant Manager
TEPPAN-YA @ MANDARIN ORIENTAL HOTEL SINGAPORE
07.2018 - 12.2019
No Degree - DIPLOMA IN HOTEL MANAGEMENT
KDU COLLEGE
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