Summary
Overview
Work History
Education
Skills
Timeline
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YINGYAN TAN

Summary

Professional with strong background in providing exceptional customer service in high-pressure environments. Adept at ensuring passenger safety and comfort, with focus on team collaboration and adaptability to changing needs. Skilled in conflict resolution, communication, and emergency response procedures. Reliable and results-driven, consistently meeting and exceeding employer expectations.

Overview

2026
2026
years of professional experience

Work History

Cabin Crew Member

SINGAPORE AIRLINES
2010 - Current
  • Assisted passengers with boarding, ensuring compliance with safety protocols.
  • Provided excellent customer service during flights, addressing inquiries and concerns promptly.
  • Demonstrated teamwork by collaborating effectively with cabin crew and ground staff.
  • Learned emergency procedures and evacuation protocols to ensure passenger safety.

Education

Bachelor of Science - Business

UNIVERSITY OF LONDON
SINGAPORE INSTITUTE OF MANAGEMENT

Skills

  • Customer assistance
  • Reliability and punctuality
  • Equipment monitoring
  • Cultural sensitivity

Timeline

Cabin Crew Member

SINGAPORE AIRLINES
2010 - Current

Bachelor of Science - Business

UNIVERSITY OF LONDON

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YINGYAN TAN