Yi Hui Ou

• Enhanced research quality by meticulously collecting and analyzing data from various sources.
• Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
• Collaborated with statistician and utilized statistical software (STATA) for data analysis, generating accurate insights into complex datasets.
• Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
• Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
• Improved recruitment rates by developing and implementing effective patient outreach strategies.
• Maintained compliance with regulatory guidelines through rigorous documentation and protocol adherence.
• Increased participant retention rates through proactive follow-up efforts and regular engagement activities.
• Directed site initiation visits, establishing key partnerships with healthcare professionals from various disciplines to facilitate successful trial implementation.

i have worked in both outpatients and inpatient settings

• Mentored junior pharmacists and technicians, fostering a collaborative work environment that prioritized patient care.
• Participated in interdisciplinary team meetings to discuss complex cases and develop comprehensive treatment plans.
• Provided expert guidance on over-the-counter medications options based on individual needs, ensuring optimal patient care.
• Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
• Reported adverse drug events to comply with regulatory policies and procedures.
• Enhanced patient care by providing comprehensive medication therapy management and consultations.
• Streamlined pharmacy operations through effective inventory management and organization strategies.
• Managed the daily discharge and outpatient pharmacy operations
• Resolved issues during daily operations such as patient complaints, special requests or other unforeseen problems
• Spearheaded a project to review inpatient pharmacy drug verification efficiency, performed root cause analysis and proposed possible ways to improve
• Ability to Multitask while staying focus and vigilant for both efficiency and accuracy

• Improved patient understanding by providing thorough medication counseling and answering questions in a clear manner.
• Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
• Contributed to a positive patient experience with excellent customer service skills while assisting at the pharmacy counter.
• Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.

• Boosted brand awareness by developing creative marketing strategies and campaigns.
• Assisted in the planning and execution of successful product launch events.
• Conducted market research through intervening doctors from local hospitals to identify target audiences and optimize marketing efforts.
• Initiated, took charge, and completed the first decision tree for nutritional products from Abbott Singapore. This was a challenging idea that could not be realized previously.