Yidan Zhang
Galway
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Barista
Sixpence Coffee
01.2023 - 02.2023
- Made and served 60+ brand-specific café beverages per day with focus on speed, quality and consistency.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Controlled line and crowd with quick, efficient service. Cleaned counters, machines, utensils, and seating areas daily.
Kitchen Porter
Martine's Restaurant And Winebar
02.2023 - 05.2023
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Replenished floor stock and processed deliveries promptly. Managed time to juggle multiple tasks simultaneously with ease.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Waitress
Trattoria Magnetti, Galway
05.2023 - 07.2023
- Took orders and provided friendly, courteous service, maximizing positive customer satisfaction ratings, increased sales by 8%.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Performed bar closing duties, thoroughly cleaning, sanitizing, and replenishing stock. Bussed and reset tables to keep dining room and work areas clean.
Cashier
MixGreens
08.2022 - 09.2022
- Took orders through the EPOS system. Made coffee and salad in a fast-paced environment and managed 50+ customer orders per day.
- Proficient in food safety processes, maintained bar stock levels, and reduced losses.
- Communicated clearly and efficiently with people from different backgrounds. kept up-to-date on promotions.
Education
Master of Science - Information System Management
University of Galway
Galway, Ireland 09.2022 -
Bachelor of Arts - Advertising
Zhejiang University of Technology
Hangzhou, China 09.2016 - 06.2020
Skills
- RSA certificate
- Barista certificate
- Forklift Driving
- Standing for a long time
- POS system
- Customer Assistance
- Drive
- Table Setting Knowledge
- Stock Merchandising
- Cleaning Skills
- Making simple meals and drinks
- Video Editing, video Shooting, video Copywriting
- Photography and Article Writing
Languages
English
Fluent
Japanese
Intermediate
Chinese (Mandarin)
Bilingual or Proficient (C2)
Certification
- 2023 Employability Award of University of Galway
- 2023 Certification of Enterprise Resource Planning with SAP S/4HANA
- 2020 Outstanding Graduate and First Prize in Scholarship
Timeline
Waitress
Trattoria Magnetti, Galway
05.2023 - 07.2023
Kitchen Porter
Martine's Restaurant And Winebar
02.2023 - 05.2023
Barista
Sixpence Coffee
01.2023 - 02.2023
Master of Science - Information System Management
University of Galway
09.2022 -
Cashier
MixGreens
08.2022 - 09.2022
Bachelor of Arts - Advertising
Zhejiang University of Technology
09.2016 - 06.2020
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