Y.H. WAZEER SULTHAN
Singapore
Summary
I am a quick to learn and willing to adapt to any job. I am a competent, loyal, hard working employee with the ability to achieve tasks when working alone or as part of a team.
Overview
16
16
years of professional experience
Work History
CUSTOMERS SERVICE ASSOCIATE
UBTS PVT LTD (SCOOT)
09.2022 - Current
- 1, CHECK IN PASSENGERS
- 2, KIOSK ASSOCIATE FOR AUTO BAGGAGE
- 3, SEAT ARRANGEMENT IN FLIGHT
- 4, BAGGAGE CHECK IN
- 5, GATE DUTIES
- 6, OFF LOADING PASSENGERS
- 7, ARRANGE UMNR AND UMWR REQUESTS
- 8, ATTEN PASSENGERS ENQUIRY
- 9, DOCUMENT CHECK
- 10, TRAINING NEW HIRES
- 11, ATTEN MANAGERS ASSIGN DUTIES, ETC.
PRODUCTION SUPERVISOR
CWT INTEGRATED PTE LTD
10.2020 - 06.2021
- 1, Manage the workflow by assigning responsibilities and preparing schedules
- 2, Guide and coach employees٫ monitoring their productivity
- 3, Oversee safe use of equipment and schedule regular maintenance
- 4, Ensuring and maintaining safe work environment. ETC
- 5,Established clear priorities and production quality standards.
WAREHOUSE SUPERVISOR
AERO HUB
09.2019 - 12.2019
- Lead a team, Storage of goods and maintain goods etc
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
ASST MANAGER
JBR CONSTRUCTION
11.2014 - 02.2019
- Site supervising, Customer handling, Accounts, Material buying
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
ASSOCIATE DISTRIBUTOR
VODAFONE
11.2012 - 10.2014
- Customer & Retail Service
- Streamlined distribution processes for improved efficiency and reduced delivery times.
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Developed strong relationships with key accounts, leading to increased repeat business.
- Improved supply chain efficiency by optimizing logistics operations and reducing costs.
SALES SUPERVISOR
ORIENTAL SUPER MARKET
07.2010 - 10.2012
- Customer service
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Conducted detailed market analysis to identify and target untapped customer segments.
- Developed and implemented strategies to increase sales and improve customer service.
SALES SUPERVISOR
FUZION SOLUTIONS
02.2009 - 09.2010
- Computer sales & spares
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
Education
Diploma in multimedia -
Pixel Animation Studio
TRICHY10.2008
Bachelor of Arts - Public Administration
Tamil Nadu University, Guindy, Chennai.
CHENNAI12.2008
High School Diploma -
Sir Venkateshwara Higher Secondary School, Thanjavur.
THANJAVUR04.2003
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Product Knowledge
- Complaint Handling
- Complex Problem-Solving
- Customer Relationship Management (CRM)
- Sales closing
- Inventory Control
- Computer Skills
- Teamwork and Collaboration
Additional Qualification
Diploma in Multimedia [Graphics], For examples-[Maya,combustion,flash,photoshop]. Computer knowledge, For examples- [MS office and internet].
Personal Information
- Father's Name: Y.E. HAJA MOHIDEEN
- Date of Birth: 02/09/1985
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Mothertongue
LANGUAGES KNOWN:
Write : English & Tamil
Read : English & Tamil
Speak : Malayalam & Hindi[basic], English, Tamil
Disclaimer
I am confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge…
Timeline
CUSTOMERS SERVICE ASSOCIATE
UBTS PVT LTD (SCOOT)
09.2022 - Current
PRODUCTION SUPERVISOR
CWT INTEGRATED PTE LTD
10.2020 - 06.2021
WAREHOUSE SUPERVISOR
AERO HUB
09.2019 - 12.2019
ASST MANAGER
JBR CONSTRUCTION
11.2014 - 02.2019
ASSOCIATE DISTRIBUTOR
VODAFONE
11.2012 - 10.2014
SALES SUPERVISOR
ORIENTAL SUPER MARKET
07.2010 - 10.2012
SALES SUPERVISOR
FUZION SOLUTIONS
02.2009 - 09.2010
Diploma in multimedia -
Pixel Animation Studio
Bachelor of Arts - Public Administration
Tamil Nadu University, Guindy, Chennai.
High School Diploma -
Sir Venkateshwara Higher Secondary School, Thanjavur.
Similar Profiles
MELISSA BAUERMELISSA BAUER
Paraprofessional Aide at ScootParaprofessional Aide at Scoot
Cynthia WinstonCynthia Winston
Substitute Teacher, •Certified Substitute Teacher at SCOOTSubstitute Teacher, •Certified Substitute Teacher at SCOOT
Marissa SolisMarissa Solis
Paraprofessional at ScootParaprofessional at Scoot