Yeow Hong Png

Liaised with Trainer with their enquiry on their training materials & email for zoom links

• Researched, recommended and developed new initiatives to strengthen student success.
• Increased student retention rates by implementing effective student support services and resources.
• Maintained highly organized records to document student behaviors, interventions, consequences and outcomes.
• Provided oversight for the assessment of student learning outcomes, ensuring that results were used to inform curricular improvements and enhance overall program quality.
• Conducted pre- and post-observation conferences with teachers to review evaluations and observations.
• Monitored and assessed results of postsecondary programs and services to identify and capitalize on potential improvements.

• Outreach to pioneer generation elderly
• Key information provided by the seniors into our CRM & Tablet after each tele engagement done.
• Maintained accurate records of customer interactions, ensuring data integrity for future reference or analysis purposes.
• Achieved targeted call resolution times by swiftly identifying issues and providing solutions.
• Supported colleagues in handling complex cases, fostering a collaborative work environment.
• Identified recurring issues or trends in customer complaints, leading to improvements in products or services as a result.

• Registration of client for swab and other ad hoc admin Operation
• Check client appointment time & date for swabbing test
• Assisted in developing policies and procedures that were in compliance with state regulations, maintaining accreditation standards for the facility.
• Oversaw infection control efforts throughout the facility, contributing to reduced transmission rates among patients and staff members alike.

• Doing registration for cilents
• Handle 3500 clients daily
• Check appointment date & time for swabbing

• Steam rice/ fried rice
• Daily chopping of Ingredients
• Preparing of Roasted Duck
• Make the Soup Base

• Handle supplier prices update for Dry Food & Live/Frozen Seafood item
• Read/Send Email for weekly/mthly stock taking reports
• Handle dry goods & live/Frozen seafoods
• Data Entry for daily receiving items
• Attending Mthly/Quarterly Dept Meeting

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.
• Verified transactions, product orders and shipping dates and entered information into databases and reports.