Yeon Yin Lam
Singapore
Summary
General track record for collection:
Collection success base on targeted amount - 90-110%
Monthly collection KPI - below 70 days lowest 64 days (base on recent 6 months record)
Daily turnaround time - 2WD
Accounting software - SAGE on AR module, DEX3, Microsoft Dynamics Nav 2013 R2 on AR module, SAP R/3
other responsibilities, releasing order for Consumer products and setting up Credit Check application for new customer profiles.
Overview
33
33
years of professional experience
1
1
Certification
Work History
AR Specialist
PERSOLKELLY Singapore
11.2011 - Current
- Main responsibilities focus on streamlined operations and prioritized tasks, allowing Manager to increase collection revenue by 25%.credit management for PERSOLKELLY Singapore and PServ AR books, with additional involvement in BTI, PCG, and EVO entities.
- Key duties include:
- 1. Managed accounts receivable processes, ensuring timely collection and accuracy of financial records
- 2. Liaising with clients to resolve billing disputes and ensure timely collections.
- 3. Conducting credit checks for all new clients across all entities under the company umbrella.
- 4. Conducted periodic reviews of client credit limits, recommending adjustments based on payment history analysis and risk assessment factors.
- 5. Improved accounts receivable efficiency by streamlining payment processing and invoice management
- 6. Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- 7. Managed monthly reconciliation schedules for assigned accounts.
- 8. Collaborating closely with Sales, HR Shared Services, and Payroll teams to resolve issues and improve billing accuracy.
- 9. Ensuring compliance with internal financial policies and external regulatory standards.
- Achievements / Track records:
- - Best support - 2019
- - Best team award - 2012
- - Successfully reduced outstanding debt from $1.2M to $600K within 6 months during a company merger on top of managing an existing AR portfolio.
- Other activities:
- 1. Team retreat to Melaka for year 2025
- 2. Company Dinner and Dance Committee for year 2019, 2023, 2024
Assistant Credit Manager
Samsung Electronics
05.1996 - 03.2010
- Started my finance journey in an Accounts Payable role, where I was also actively involved in Fixed Asset management. Over the years, I underwent structured job rotations every two years within the Finance department, gaining comprehensive experience across various financial functions.
- Culminated my tenure as a Credit Assistant Manager, where I was responsible for releasing orders for consumer electronic products, managing credit risks, and ensuring smooth order-to-cash processes.
- Key achievement:
- - Played a pivotal role in a major system migration project during the millennium year (Y2K, 2000), contributing to a successful transition with minimal disruption to business operations.
- Other activities:
- Organised team retreat to Bintan.
Accounts Assistant
HPL Hotels & Resorts
05.1992 - 05.1996
- Managed accounts payable and receivable processes, ensuring timely and accurate transactions.
- Reconciled bank statements with internal records to maintain financial accuracy.
- Assisted in preparing financial reports, enhancing visibility into company performance.
- Supported audits by organizing documentation and addressing discrepancies promptly.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.
- Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
Education
AAT Diploma - Diploma of Education, Accounting and Finance
ICPAS
Singapore12.1993
GCE A Level - Accounting
Midland School of Commerce
Singapore12.1988
Skills
- Accounts Receivables Management
- Credit analysis
- Collection management
- ACRA profile searches
- Payment tracking
- Customer account reconciliation
- Client communication
- Dispute resolution
Certification
Influencing Others
Languages
English (Native or Bilingual)
Hokkien (Native or Bilingual)
Chinese (Native or Bilingual)
Malay (Professional Working)
Timeline
AR Specialist
PERSOLKELLY Singapore
11.2011 - Current
Assistant Credit Manager
Samsung Electronics
05.1996 - 03.2010
Accounts Assistant
HPL Hotels & Resorts
05.1992 - 05.1996
AAT Diploma - Diploma of Education, Accounting and Finance
ICPAS
GCE A Level - Accounting
Midland School of Commerce
Contact details
- Blk 856B Tampines Streeet 82 #04-154 Singapore 522856
- 91860162 (Mobile)
- Lamyeonyin@yahoo.com.sg
- Www.linkedin.com/in/melinda-lam-09a617138 (LinkedIn)