Yeok Leng Kang
Summary
Coordinated Security Supervisor with five years of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel.
Overview
21
21
years of professional experience
Work History
Security Supervisor
Trek Investigations & Security Management Services
09.2023 - 01.2024
- Developed and implemented strategies to prevent and respond to security incidents.
- Determined security budgets and identified opportunities to optimize resource utilization.
- Evaluated security systems and procedures to identify areas for improvement.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Security Executive
Prosegur Singapore Pte Ltd
06.2019 - 08.2023
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Implemented cybersecurity initiatives aimed at protecting sensitive data from external threats such as hacking attempts or phishing scams.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Provided expert consultation on security matters to other departments or external clients, ensuring their policies and procedures met industry standards for optimal protection levels.
- Maintained strict compliance with industry regulations by staying informed about changes in laws and best practices related to security management.
- Led investigations into security incidents, determining root causes and implementing corrective actions to prevent recurrence.
- Collaborated with law enforcement agencies to enhance the effectiveness of security efforts and share relevant information.
- Trained employees on security awareness, increasing their ability to recognize potential threats and respond appropriately.
- Managed a team of security professionals, ensuring optimal performance and adherence to established protocols.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Issued access cards to authorized personnel to monitor access points.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Senior Security Officer
Reachfield Security & Safety Management Pte Ltd
02.2019 - 06.2019
- Demonstrated strong leadership skills in the face of high-pressure situations, providing clear direction to team members during crisis response efforts and ensuring a swift return to normalcy once any immediate threats were neutralized.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked and verified photo identification prior to granting facility access.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced security breaches by developing and enforcing strict policies and procedures.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Senior Security Officer
Titanium Safety & Security Pte Ltd
07.2018 - 02.2019
- Demonstrated strong leadership skills in the face of high-pressure situations, providing clear direction to team members during crisis response efforts and ensuring a swift return to normalcy once any immediate threats were neutralized.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Maintained detailed records of all security-related activities for accurate reporting and analysis purposes.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Senior Security Officer
Certis CISCO Security Pte Ltd
05.2017 - 06.2018
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Developed tailored security solutions for high-risk events, ensuring the safety of attendees and staff members alike.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Investigated suspicious activities and persons to maintain security of premises.
Assistant Store Manager
Chic A Boo
07.2016 - 05.2017
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Assisted in recruiting, hiring and training of team members.
Manager
McDonald's
03.2013 - 06.2016
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Managed and motivated employees to be productive and engaged in work.
- Established team priorities, maintained schedules and monitored performance.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Store Manager
Buy 2hand Shop
01.2003 - 03.2013
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Assisted in recruiting, hiring and training of team members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
No Degree - Wsq Higher Certificate in Security Management
Temasek Polytechnic
07.2021
No Degree - N Level
Yio Chu Kang Secondary School
Singapore, Null, Singapore12.1996
Skills
- Breach Identification
- Staff Leadership
- Staff Management
- Property Assessments
- Security personnel training
- Skilled in conflict resolution
- Report Analysis
- Daily incident reporting
- Customer Service
- Preventive Maintenance
- Administration and Reporting
- Good Judgment
- Expense Tracking
- Budget Control
- Computer Skills
- Idea Development and Brainstorming
- Project Planning
- Shift Scheduling
- Hiring and Training
- Schedule Management
Timeline
Security Supervisor
Trek Investigations & Security Management Services
09.2023 - 01.2024
Security Executive
Prosegur Singapore Pte Ltd
06.2019 - 08.2023
Senior Security Officer
Reachfield Security & Safety Management Pte Ltd
02.2019 - 06.2019
Senior Security Officer
Titanium Safety & Security Pte Ltd
07.2018 - 02.2019
Senior Security Officer
Certis CISCO Security Pte Ltd
05.2017 - 06.2018
Assistant Store Manager
Chic A Boo
07.2016 - 05.2017
Manager
McDonald's
03.2013 - 06.2016
Store Manager
Buy 2hand Shop
01.2003 - 03.2013
No Degree - Wsq Higher Certificate in Security Management
Temasek Polytechnic
No Degree - N Level
Yio Chu Kang Secondary School
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