Yeo Jian Sheng
Summary
Driven and detail-oriented professional with experience at Ban Choon Marketing Pte Ltd, where I enhanced workflow efficiency and team leadership. Excelled in efficiency optimization, significantly improving customer satisfaction and operational standards through meticulous quality control and effective problem-solving.
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills.
Overview
2
2
years of professional experience
Work History
Part Time Supervisor
4Fingers Crispy Fried Chicken
08.2022 - 05.2023
- Managed daily financial transactions, accurately recording sales data and reconciling cash registers at shift end.
- Opening Purchase Order to suppliers, ensuring the delivery date and double-check the goods comes in what the purchase order said.
- Improved customer satisfaction by ensuring prompt and accurate service in a fast-paced environment.
- Reduced waste by implementing proper portion control measures and adjusting procurement practices as needed.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer complaints involving food or beverage quality and service.
Intern
Ban Choon Marketing Pte Ltd
03.2022 - 08.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Secured items for storage or shipment.
- Weighed packaged items to calculate total weight.
- Conducted quality control checks, ensuring all outgoing packages met company standards.
- Processed and managed sales return orders, ensuring accuracy and timely completion
Part Time Team Member
4Fingers Crispy Fried Chicken
09.2021 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Education
Diploma in Supply Chain Managment
Republic Polytechnic
02-2023
O Level
Punggol Secondary School
01-2019
Skills
Efficiency optimization
Workflow streamlining
Teamwork and collaboration
Microsoft Excel
Multitasking Abilities
Operational efficiency
Inventory management
Quality control
Timeline
Part Time Supervisor
4Fingers Crispy Fried Chicken
08.2022 - 05.2023
Intern
Ban Choon Marketing Pte Ltd
03.2022 - 08.2022
Part Time Team Member
4Fingers Crispy Fried Chicken
09.2021 - 08.2022
Diploma in Supply Chain Managment
Republic Polytechnic
O Level
Punggol Secondary School
Similar Profiles
Abdul ShahidAbdul Shahid
All Rounder - Cashier, Customer Service, Server at Crispy Fried ChickenAll Rounder - Cashier, Customer Service, Server at Crispy Fried Chicken
Derrick JemmoaDerrick Jemmoa
Restaurant Owner at Sarokis Crispy Chicken & PizzaRestaurant Owner at Sarokis Crispy Chicken & Pizza
Luke SesiLuke Sesi
Restaurant Team Member at Saroki's Crispy Chicken and PizzaRestaurant Team Member at Saroki's Crispy Chicken and Pizza