Yeo Jia Min
Summary
Overview
9
9
years of professional experience
Work History
Temporary Administrative Assistant
Singapore Examinations and Assessment Board
10.2024 - Current
- To liaise and co-ordinate with internal stakeholder and service providers to ensure the that all room setups are completed in a timely manner for exam activities.
- Being the primary point of contact to the stakeholder, carrying out physical checks at the meeting venues in our building against the layout requirements.
- Coordinate with stakeholder to ensure sufficient snacks are provided at designated areas, stock-take and safe keeping of corporate gifts and souvenirs in metal cabinets.
- Carrying out administrative works for records management and assist with room setups and logistic support for approximately 100 rooms.
Patient Service Associate Executive
Tan Tock Seng Hospital
05.2020 - 09.2024
- Handling high amount of incoming calls and emails from patients and members of the public.
- Handle enquiries, feedback and complaints from patients, Next-of-kins and members of the public.
- Assisting doctors whenever they have clinic sessions and booking follow-up appointments for patients during the sessions.
- Did monthly statistics of the amount of patients coming to the Clinics and amount of patients that walked away before getting to see the Doctor.
Casual Part Time Retail Sales Associate
Challenger Technologies Ltd
08.2017 - 05.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Replenished stocks. Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Intern
Agency of Integrated Care Pte Ltd
09.2019 - 11.2019
- Engaged seniors in the community through door-to-door visits.
- Called up seniors, who indicated their interest in looking for a job in the Follow Up Actions section, to find out what jobs are they interested in and introduced Centre for Seniors (CFS) to them.
- Assisted with Engagement Clinics in Community Clubs and Mosques.
F1 Ticket Seller
Sistic.com Pte Ltd
08.2018 - 09.2018
- Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
- Handled cash, credit card and NETS transactions securely while maintaining an accurate record of all financial activities within the box office.
- Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.
- Enhanced customer satisfaction by providing accurate and timely information on ticket prices, seating options, and event details.
Temporary Admin and Retail Assistant
American Eagle Outfitters (Star 360)
11.2016 - 01.2017
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Updated the transfer orders into the pricing proposal.
Temporary Administrative Assistant
Komax Pte Ltd
11.2015 - 12.2015
- Answered routine letters and email.
- Maintain paper and electronic filing systems for records and messages.
- Use computers for spreadsheet, word processing, database management, and other applications.
- Complete forms in accordance with company procedures.
Education
Bachelor of Science - Psychology
Singapore University of Social Sciences
Singapore12-2024
Polytechnic Diploma - Gerontological Management Studies
Temasek Polytechnic
Singapore05-2020
GCE 'O' And 'N' Level - NA
East Spring Secondary School
Singapore11-2016
PSLE - NIL
Park View Primary School
Singapore11-2011
Skills
- Interpersonal Skills
- Active listening
- Critical thinking
- Research Skills
- Patience
- Problem Solving
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Temporary Administrative Assistant
Singapore Examinations and Assessment Board
10.2024 - Current
Patient Service Associate Executive
Tan Tock Seng Hospital
05.2020 - 09.2024
Intern
Agency of Integrated Care Pte Ltd
09.2019 - 11.2019
F1 Ticket Seller
Sistic.com Pte Ltd
08.2018 - 09.2018
Casual Part Time Retail Sales Associate
Challenger Technologies Ltd
08.2017 - 05.2020
Temporary Admin and Retail Assistant
American Eagle Outfitters (Star 360)
11.2016 - 01.2017
Temporary Administrative Assistant
Komax Pte Ltd
11.2015 - 12.2015
Bachelor of Science - Psychology
Singapore University of Social Sciences
Polytechnic Diploma - Gerontological Management Studies
Temasek Polytechnic
GCE 'O' And 'N' Level - NA
East Spring Secondary School
PSLE - NIL
Park View Primary School
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