YEO HUI YI (EVA)
ASSISTANT SENIOR MEDICAL SOCIAL WORKER
Singapore
Summary
I am an enthusiastic, self-motivated, responsible and hardworking individual. Highly passionate in my work with the chronically ill and frail, I am able to work well in a team environment and am deeply committed to providing quality service to my clients.
Awards received:
- MWS Excellence Award - Social Work Category (2023)
- Silver Community Care Excellence Award from the Agency for Integrated Care (2020)
In my leisure, I actively compete in boxing as part of the Women's Development Team of Singapore Boxing Federation (SBF)
Overview
14
14
years of professional experience
3
3
Languages
Work History
Assistant Senior Medical Social Worker
METHODIST WELFARE SERVICES
07.2024 - Current
- Provide psychosocial and financial assessment, coordinate case management and interventions to enable residents to function optimally in the home environment and community at large
- Participate in multi-disciplinary team meetings in developing individualized care plans and facilitate family conferences for residents and family members together with members of the multi-disciplinary team for facilitation of effective communication
- Assess caregiver stress and burden and provide supportive platforms and initiatives for caregivers
- Assessment of risk and to intervene in a timely manner
- Information and referral services for residents and family members as deemed necessary for residents’ optimal functioning in the community with relevant resources
- Undertake projects and any other duties as assigned by Senior Medical Social Worker or Head of Centre
Medical Social Worker I
METHODIST WELFARE SERVICES
08.2021 - 07.2024
Medical Social Worker II
METHODIST WELFARE SERVICES
07.2016 - 08.2021
Executive - Case Management
METHODIST WELFARE SERVICES
06.2015 - 07.2016
After-Care Case Manager
SINGAPORE AFTER-CARE ASSOCIATION
09.2011 - 08.2013
- - Performed case management for cases referred from the Prisons Department
- - Performed casework and counselling for drop-in cases and cases referred under the Ex-offender After-Care Support (EAS) Programme
- - Provided support for other programmes (e.g. training for volunteers, giving public talks)
- - Assisted in events organized by the Association or the Community Action for the Rehabilitation of Ex-offenders (CARE) network
- - Other duties assigned by the Director or Senior Case Manager
Education
Master of Social Work -
SINGAPORE UNIVERSITY OF SOCIAL SCIENCES (SUSS)
01.2017
Graduate Diploma in Social Work - undefined
SINGAPORE INSTITUTE OF MANAGEMENT (SIM) UNIVERSITY
01.2016
Bachelor of Arts in Psychology - undefined
STATE UNIVERSITY OF NEW YORK AT BUFFALO
01.2011
Skills
NATIONAL BOXER (WOMEN'S DEVELOPMENT TEAM - SINGAPORE BOXING FEDERATION)
Timeline
Assistant Senior Medical Social Worker
METHODIST WELFARE SERVICES
07.2024 - Current
Medical Social Worker I
METHODIST WELFARE SERVICES
08.2021 - 07.2024
Medical Social Worker II
METHODIST WELFARE SERVICES
07.2016 - 08.2021
Executive - Case Management
METHODIST WELFARE SERVICES
06.2015 - 07.2016
After-Care Case Manager
SINGAPORE AFTER-CARE ASSOCIATION
09.2011 - 08.2013
Graduate Diploma in Social Work - undefined
SINGAPORE INSTITUTE OF MANAGEMENT (SIM) UNIVERSITY
Bachelor of Arts in Psychology - undefined
STATE UNIVERSITY OF NEW YORK AT BUFFALO
Master of Social Work -
SINGAPORE UNIVERSITY OF SOCIAL SCIENCES (SUSS)
RELEVANT COURSES
- InterRAI Long Term Care Facilities (LTCF) Assessment - Evidence-based clinical instrument that assesses the needs (e.g. medical, rehabilitation and support) and abilities (e.g. mobility, self-care) of an older person in various care settings
- Geriatric Case Management - Client-centered approach to planning and coordinating care for older adults and those with physical or mental impairments
- Conflict Management for Healthcare Leaders - Leverage interest-based negotiation techniques to manage, de-escalate and resolve disputes
- Relational Leadership Programme for People Managers - Managing conflict, coaching for excellence, being an inclusive leader, managing diversity, leading with emotional intelligence, and building high performance teams
- Leadership for Community Resilience and Crisis Management - Theoretical framework of social resilience and crisis management, strategies for social integration, creative conflict resolution and problem solving
- Grief and Bereavement Meaning-Making in Loss & Grief - Help clients cope with the grief of losing a loved one and healthily process their thoughts and emotions to find closure and continue life after loss
- Assist – Suicide First Aid - Recognize when clients may be at risk of suicide and work with them to create a plan that will support their immediate safety
- Strengthening Psychosocial Interventions in Persons with Dementia and Their Caregivers - Management of persons with dementia and the care issues that their caregivers face
- Managing Challenging Social Service Clients and NPOs - Maintain productivity and effectiveness with challenging clients through empathy, boundaries, and self-care
- General Advanced Care Planning (ACP) Course - Initiating ACP conversations, understanding legal implications, and documenting care preferences
- Preferred Plan of Care (PPC) Training - Addresses end-of-life care situations for patients facing terminal illness with life expectancy of 1-2 years