Yeo Hong Lin

• Usher during the arrival of the clients Conduct temperature checks and check safe entry for all clients prior to vaccination/ registration Assist in crowd control at the vaccination site as directed Direct the clients from one station point to another Ensure safe distancing measures are in place at all times Perform and support in any other duties as assigned during operating hours
• Assist in queue management and inflow of the crowd at the duty stations
• Attend to enquiries, handle patient registration and follow up with discharge procedures Ensure inventory control and safe keep of the items to be distributed or in your task list

• Manage and maintain the store cleanliness
• Making waffles for the customers
• Cashiering duties
• Checking expiry date on the items

• Managing walk-in showroom visits and sales
• Ensure customer satisfaction and provide professional customer service.
• Giving feedback on the efficiency of the customer service process.
• Keeping proper records of customer interactions, transactions, comments, and complaints.
• Processing forms, requests, or applications.
• Clear understanding of our products and service to address customers' inquiries confidently.
• Acknowledging and resolving customer complaints
• Communicating with customers through various channels including managing group chats on WhatsApp or telegram.
• Responding promptly to customer inquiries (pre/ post sales) .
• Maintaining a positive, empathetic, and professional attitude toward customers all the time.

• Helping Clients find their flat / Sold their flat
• Answered phone politely and courteously.

• Posting/pictures on social media like Facebook, Onwhats, carousel , Shopee, etc
• Create group buy group chat on WhatsApp and manage sales at Facebook group-buy or WhatsApp group.
• Creating posters using Microsoft or Canvas.
• Doing some of the Admin stuff like DO, PO, keying data, etc.
• Managing stocks/ stocktaking.
• Printing out labels for the kitchen staff.
• Packing all the foods that the kitchen staff have cooked/ for delivery.
• Ensure that the items have been taken correctly before delivering it to clients

1. Manage and maintain a retail boutique's inventory and cleanliness.

2. Promote the company's merchandise to customers at shopping malls or designated retail locations.

3. Cashiering duties.

4. Provide customer service and after-sales service.

5. Stocktaking

6. Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

7. Used POS system to process sales, returns, online orders, and gift card activations.

8. Managed cash register after end of shift to balance and record accurate transactions.

9. Answered customer questions about products and services, helped locate merchandise, and promoted key items.

10. Listened to customer needs and desires to identify and recommend optimal products.

11. Managed efficient cash register operations.

12. Built customer loyalty and retention by delivering excellent shopping experiences.