Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yeewei Tay

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

13
13
years of professional experience

Work History

Operation Controller

Rejoice Container Services
01.2020 - Current
  • Reduced operational costs through effective budget management and resource allocation.
  • Enhanced communication between departments by establishing clear channels and protocols.
  • Optimized supply chain processes, resulting in reduced lead times and increased customer satisfaction.
  • Trained team members on best practices in operations management, contributing to skill development and employee retention efforts.

Casino Supervisor

Genting Malaysia Berhad
04.2015 - 01.2020
  • Managed gaming floor operations, ensuring a consistent flow of games and minimizing downtime.
  • Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Trained new staff members on casino policies, procedures, and game rules for improved performance.
  • Improved revenue generation through effective management of table limits and game mixes.

Senior Croupier

Genting Malaysia Berhad
07.2013 - 04.2015

Casino Croupier

Genting Malaysia Berhad
01.2011 - 07.2013
  • Enhanced customer experience by providing exceptional service during table games and maintaining a friendly atmosphere.
  • Increased efficiency by accurately managing bets, distributing winnings, and collecting losses within the allotted time frame.
  • Maintained game integrity through vigilant observation of players and adherence to gaming regulations and procedures.

Education

High School Diploma -

SMK CHAAH
Malaysia
12.2008

Skills

  • Operational Efficiency
  • Cost Reduction
  • Supply Chain Management
  • Team Leadership
  • Logistics Management
  • Problem Solving

Languages

English
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Advanced (C1)

Timeline

Operation Controller

Rejoice Container Services
01.2020 - Current

Casino Supervisor

Genting Malaysia Berhad
04.2015 - 01.2020

Senior Croupier

Genting Malaysia Berhad
07.2013 - 04.2015

Casino Croupier

Genting Malaysia Berhad
01.2011 - 07.2013

High School Diploma -

SMK CHAAH

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Yeewei Tay