Yeewei Tay
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Operation Controller
Rejoice Container Services
01.2020 - Current
- Reduced operational costs through effective budget management and resource allocation.
- Enhanced communication between departments by establishing clear channels and protocols.
- Optimized supply chain processes, resulting in reduced lead times and increased customer satisfaction.
- Trained team members on best practices in operations management, contributing to skill development and employee retention efforts.
Casino Supervisor
Genting Malaysia Berhad
04.2015 - 01.2020
- Managed gaming floor operations, ensuring a consistent flow of games and minimizing downtime.
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Trained new staff members on casino policies, procedures, and game rules for improved performance.
- Improved revenue generation through effective management of table limits and game mixes.
Senior Croupier
Genting Malaysia Berhad
07.2013 - 04.2015
Casino Croupier
Genting Malaysia Berhad
01.2011 - 07.2013
- Enhanced customer experience by providing exceptional service during table games and maintaining a friendly atmosphere.
- Increased efficiency by accurately managing bets, distributing winnings, and collecting losses within the allotted time frame.
- Maintained game integrity through vigilant observation of players and adherence to gaming regulations and procedures.
Education
High School Diploma -
SMK CHAAH
Malaysia12.2008
Skills
- Operational Efficiency
- Cost Reduction
- Supply Chain Management
- Team Leadership
- Logistics Management
- Problem Solving
Languages
English
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Timeline
Operation Controller
Rejoice Container Services
01.2020 - Current
Casino Supervisor
Genting Malaysia Berhad
04.2015 - 01.2020
Senior Croupier
Genting Malaysia Berhad
07.2013 - 04.2015
Casino Croupier
Genting Malaysia Berhad
01.2011 - 07.2013
High School Diploma -
SMK CHAAH
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