Summary
Overview
Work History
Education
Skills
Languages
Timeline
Work Availability
Additional Information
Receptionist
Yee Rou Chan

Yee Rou Chan

Summary

I am 18,graduated with O level certificate.I am someone who is outgoing& someone who is willing to step out of my comfort zone and try new things and to bring in positive mindset to the society. I am willing to take on responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Bar Server

Tipsy hippo
04.2024 - 04.2024
  • Enhanced customer satisfaction by providing attentive and friendly service during busy hours.
  • Manage the place well when there is an event that day
  • Welcoming people, take drinks orders, provide recommendations
  • Prepare and serve alcoholic and non-alcoholic beverages to customer
  • Engage the customers and create a welcoming atmosphere
  • Coordinate with my team well to ensure smooth operations during busy period

Cafe Server

Lickers
02.2024 - 03.2024
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learnt how to make waffles and coffee to perfection
  • Scoop ice cream
  • Keep the counter area, seatings organized and clean

Food & Beverage Server

Dough cafe
11.2023 - 12.2023
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Warehouse Packer

Redman
06.2023 - 08.2023
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Operated tape machines, scales and label printers to package items correctly.
  • Pick and pack items, label packages, stock monitoring

Event Helper

Kopitiam
09.2022 - 10.2022
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.

Student Teacher Assistant

D learners
04.2022 - 04.2022
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.

Bubble Tea Barista

Each a cup
01.2022 - 02.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

No Degree - Management Studies

Sim
Clementi
07.2033

Skills

  • Diligent
  • responsible
  • Active
  • Outgoing
  • Patient & able to handle customers
  • Motivating

Languages

English
Chinese (Mandarin)
Chinese (Cantonese)

Timeline

Bar Server

Tipsy hippo
04.2024 - 04.2024

Cafe Server

Lickers
02.2024 - 03.2024

Food & Beverage Server

Dough cafe
11.2023 - 12.2023

Warehouse Packer

Redman
06.2023 - 08.2023

Event Helper

Kopitiam
09.2022 - 10.2022

Student Teacher Assistant

D learners
04.2022 - 04.2022

Bubble Tea Barista

Each a cup
01.2022 - 02.2022

No Degree - Management Studies

Sim

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information

- Westwood secondary school

- Took O level 2021

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Yee Rou Chan