Yeep Dong Cheng (Chris)
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Kitchen Assistant
Starker F&B
08.2018 - 07.2019
- Managed inventory for kitchen supplies, contributing to cost-effective operations.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
Service Cum Bartender
Starker F&B
07.2019 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
The Fine Line Bistro
03.2020 - 05.2021
- Trained new part timer on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Supervisor
Darts Buddy Bistro
07.2020 - 11.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Management Trainee
Saizeriya Restaurant & Cafe
11.2020 - 05.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Assistant Manager
The Black Hole Group
05.2021 - 02.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Created employee schedules to align coverage with forecasted demands.
Server Crew
Kanpai Group SG
11.2023 - Current
- Handled day-to-day customer or client questions via telephone or email.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
Personal Fitness Trainer
Modern Fitness
1 2010 - 12.2016
Education
Secondary School -
SMK Tengku Aris Bendahara Kluang
Skills
Basic Microsoft Office Knowledge
Basic CPR Skill
Ability to Organize Workshops
Able to Cook Western dishes
Able to make International Cocktails
Customer Service
Able to Organize and Supervise Outlet Operations
Entertaining Guests/Customers
Familiarity with numerous drink-making techniques
Cashier Duties
Mixology
Bar Management
Ingredient management
Inventory Monitoring
Currentjob
Kanpai Group SG, Service Crew, 11/01/23, Now
Awards
- CERTIFIED FITNESS INSTRUCTOR
- BASIC LIFE SUPPORT TRAINING CERTIFICATION (CPR)
- WELDER CERTIFIED
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Chinese (Cantonese)
Elementary (A2)
Malay
Elementary (A2)
Timeline
Server Crew
Kanpai Group SG
11.2023 - Current
Assistant Manager
The Black Hole Group
05.2021 - 02.2022
Management Trainee
Saizeriya Restaurant & Cafe
11.2020 - 05.2021
Supervisor
Darts Buddy Bistro
07.2020 - 11.2020
Bartender
The Fine Line Bistro
03.2020 - 05.2021
Service Cum Bartender
Starker F&B
07.2019 - 03.2020
Kitchen Assistant
Starker F&B
08.2018 - 07.2019
Personal Fitness Trainer
Modern Fitness
1 2010 - 12.2016
Secondary School -
SMK Tengku Aris Bendahara Kluang
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