Yedi Yu
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
6
6
years of professional experience
Work History
Business Manager
Spark Education
02.2022 - Current
- Established Spark Education Competition Math Program and have been leading Sales and Marketing team of 2 team leaders and 13 members. Whole team has closed more than 3000 deals and achieved GMV of 5 million SGD in 2023
- Implemented systems and procedures to increase sales - 700% increase for monthly avenue
- Helped the newly established offline branch organize multiple activities, achieving seamless integration of online and offline operations, with activity conversion rate of 48%
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues - Attracted more than 30k target users in Private Traffic, and 140k followers in social media
- Collaborated cross-functionally with headquarters, regional and other teams internationally to maintain consistent message and experience.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Evaluated current market trends and competitor strategies, guiding the development of innovative solutions to stay ahead in the industry.
Marketing&BD Executive
TAL
04.2020 - 01.2022
- Planned detailed projects to expand customer base while balancing profits with customer satisfaction, attracting more than 1000 paid users
- Designed the Gifted Education Programme initiative and Math Olympiad Competition Program, attaining more than 700 active users
- Worked closely with teams in the UK, USA and China to generate suitable teaching materials and understand international education standards
Adult Education Program Operation Assistant
Baicizhan
03.2018 - 07.2019
- Assisted school administration team with a wide variety of academic and administrative responsibilities and won management's confidence as a capable, versatile performer.
Education
Bachelor of Science - Computer Science
University of London
Singapore(online)2026
Master of Finance - Applied Finance
Singapore Management University
Singapore2020
Bachelor of Science - Bilingual Finance
Southwestern University of Finance And Economics
China07.2018
Skills
- CRM Proficiency
- G-Suite
- Motivational Leadership
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Excellent Communication
- Flexible and Adaptable
- Staff Training
- Operations Management
- Budget Administration
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Additional Information
Chinese Citizen, Singapore Permanent Resident
Timeline
Business Manager
Spark Education
02.2022 - Current
Marketing&BD Executive
TAL
04.2020 - 01.2022
Adult Education Program Operation Assistant
Baicizhan
03.2018 - 07.2019
Bachelor of Science - Computer Science
University of London
Master of Finance - Applied Finance
Singapore Management University
Bachelor of Science - Bilingual Finance
Southwestern University of Finance And Economics
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