Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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YEAP HENG KEAN

Ipoh

Summary

Results-driven Senior Test Engineer with extensive experience in designing, implementing, and optimizing comprehensive software testing frameworks. Demonstrated expertise in system validation, regression analysis, root cause identification, and quality assurance methodologies across agile and waterfall environments. Proven ability to lead test planning, define test coverage metrics, and collaborate effectively with cross-functional development teams to ensure seamless product delivery. Adept at mentoring junior QA staff, streamlining test processes, and driving continuous improvements to enhance product reliability and performance. Strong analytical thinker with excellent communication and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Senior Test Engineer

We 17 Pte Ltd
09.2023 - Current
  • Led test planning and metric tracking for test coverage, defect density, and system performance.
  • Conducted regression testing to ensure software reliability and bug resolution.
  • Mentored junior engineers in testing tools, procedures, and organizational standards.
  • Analyzed system requirements for testability and enhanced test coverage.
  • Collaborated closely with development teams to verify fixes and ensure quality standards.
  • Investigated system and network-related issues to maintain uptime and stability.
  • Developed validation plans backed by research and real-world application scenarios.
  • Translated product drawings into workable schematics, verifying proper adherence to standards.
  • Defined and tracked test results, defect counts and performance discrepancies.

Grab Driver

Grab
05.2023 - 08.2023
  • Maintained safety standards while providing timely transportation services.
  • Performed pre- and post-trip inspections, ensuring vehicle readiness.
  • Provided customer service with a focus on reliability and professionalism.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Real Estate Agent

IQI Realty Sdn Bhd
01.2022 - 08.2023
  • Managed property listings and negotiated successful deals.
  • Built strong client relationships and expanded business through referrals.
  • Utilized digital platforms and social media to promote and close property sales.
  • Organized property viewings and open houses to drive interest and leads.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.

Senior Test Engineer

We 17 Pte Ltd
12.2019 - 12.2021
  • Led test planning and metric tracking for test coverage, defect density, and system performance.
  • Conducted regression testing to ensure software reliability and bug resolution.
  • Mentored junior engineers in testing tools, procedures, and organizational standards.
  • Analyzed system requirements for testability and enhanced test coverage.
  • Collaborated closely with development teams to verify fixes and ensure quality standards.
  • Investigated system and network-related issues to maintain uptime and stability.
  • Developed validation plans backed by research and real-world application scenarios.
  • Translated product drawings into workable schematics, verifying proper adherence to standards.
  • Defined and tracked test results, defect counts and performance discrepancies.

Auxiliary Police Officer

Certis Cisco Pte Ltd
03.2015 - 02.2018
  • Maintained high-security standards and ensured public safety during patrols.
  • Performed vehicle inspections and responded to incidents calmly and efficiently.
  • Supported cargo deliveries and coordinated safety operations in high-traffic areas.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Thoroughly analyzed criminal information and processed crime scenes.
  • Checked vehicle equipment for proper functioning prior to use.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.

Sales Promoter

Captivate
12.2013 - 02.2015
  • Promoted products effectively and enhanced customer engagement.
  • Developed communication and persuasion skills in a retail setting.
  • Managed promotional documentation and assisted in team supervision.
  • Performed market research to cater sales promotion incentives and increase sales.
  • Applied promotional tools to build product awareness, create consumer interest and stimulate product demand.
  • Improved company visibility by meeting with and engaging prospective customers.
  • Prepared and delivered sleek and professional sales presentations to explain product benefits.
  • Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
  • Recommended specific product options to meet customer needs.
  • Functioned as brand ambassador with store management and sales associates to provide in-depth sales and training as product expert.

Education

Diploma - Logistic And Supply Chain Management

Kaplan Higher Education Institute
Singapore
01.2018

High School Diploma -

King Edward VII School
Malaysia
01.2007

Skills

  • Software & System Testing
  • Test Planning & Validation
  • Troubleshooting & Root Cause Analysis
  • Team Leadership & Mentorship
  • Communication & Collaboration
  • Sales & Client Relations
  • Social Media Marketing
  • Signal generators
  • Corrective action execution
  • Quality assurance procedures
  • Remote testing
  • Data analysis
  • Project planning

Languages

English
Chinese
Bahasa Melayu

Personal Information

Driving License: Category B2D

Timeline

Senior Test Engineer

We 17 Pte Ltd
09.2023 - Current

Grab Driver

Grab
05.2023 - 08.2023

Real Estate Agent

IQI Realty Sdn Bhd
01.2022 - 08.2023

Senior Test Engineer

We 17 Pte Ltd
12.2019 - 12.2021

Auxiliary Police Officer

Certis Cisco Pte Ltd
03.2015 - 02.2018

Sales Promoter

Captivate
12.2013 - 02.2015

Diploma - Logistic And Supply Chain Management

Kaplan Higher Education Institute

High School Diploma -

King Edward VII School

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YEAP HENG KEAN