Summary
Overview
Work History
Education
Skills
Websites
Chess or strategy games,Team sports and Travel & culture exploring
Languages
Timeline
Generic
Yaw Cheng Pau

Yaw Cheng Pau

Summary

Experienced Operations Supervisor of success leading teams in fast-paced logistics and warehouse environments. Skilled in team leadership, process improvement, inventory control, and safety compliance. Proven track record of boosting productivity and reducing operational costs while maintaining high standards of quality and employee engagement.

Overview

7
7
years of professional experience

Work History

Operation Supervisor

DHL Logistics
05.2024 - Current
  • Collaborated with executive leadership on strategic planning initiatives to drive business growth.
  • Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
  • Streamlined operational processes by identifying inefficiencies and implementing best practices.
  • Improved overall productivity with the introduction of innovative process improvement initiatives.

Senior Assistant Logistics

DHL Logistics
08.2018 - 04.2024
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Education

High School Diploma -

Singapore Institute of Materials Management: SIMM
9 Ah Hood Rd, #04-06, Singapore 329975
08-2022

Skills

  • Standard Operating Procedures
  • Lean operations / 5S / Six Sigma
  • Staff scheduling & shift planning
  • Training & onboarding
  • Inventory control
  • Shipping & receiving
  • Microsoft Excel
  • Warehouse Management Systems (WMS) and Operation Management System(OMS)
  • Incident reporting
  • Quality control

Chess or strategy games,Team sports and Travel & culture exploring

Chess or strategy games-I enjoy playing chess and other strategy-based games, which help sharpen my critical thinking and decision-making skills. These activities challenge me to think several steps ahead, analyze patterns, and stay focused under pressure — qualities I also apply in operational planning and problem-solving at work.


Team sports-I regularly participate in team sports such as basketball and volleyball. Being part of a team teaches discipline, leadership, and effective communication. These experiences have helped me become a better team player and leader, especially when motivating colleagues or coordinating group efforts under tight deadlines.


Travel & culture exploring to an employer-I have a passion for travel and exploring different cultures. Traveling broadens my perspective and improves my adaptability, communication, and interpersonal skills. Experiencing new environments has taught me to be open-minded and resourceful — important traits when working with diverse teams or facing unexpected challenges.

Languages

English
Intermediate (B1)
Chinese (Mandarin)
Intermediate (B1)
Malay
Intermediate (B1)

Timeline

Operation Supervisor

DHL Logistics
05.2024 - Current

Senior Assistant Logistics

DHL Logistics
08.2018 - 04.2024

High School Diploma -

Singapore Institute of Materials Management: SIMM
Yaw Cheng Pau